Manager - Customer Interaction Suite

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Title

API and UI Automation QA Engineer from telecommunications domain

Job Location:

Pune/Bangalore/Any Location

Job Type

Full-time

Job Summary

We are seeking a skilled and detail-oriented API and UI Automation QA Engineer from telecommunications domain to join our dynamic team. The ideal candidate will be responsible for designing, developing, and executing automated tests for APIs and UI to ensure the robustness, reliability, and performance of our applications.

Key Responsibilities

• Test Planning and Design:
• Understand business and technical requirements to create comprehensive test plans and cases for UI and API testing.
• Automation Development:
• Develop, maintain, and enhance UI and API test automation frameworks using tools such as Robot Framework, Pytest Framework, Postman, RestAssured, or similar.
• Write efficient and reusable test scripts to validate UI and APIs against specifications.
• Testing and Validation:
• Perform functional, integration, and performance testing of APIs.
• Identify, document, and track defects to resolution using tools like Jira or Bugzilla.
• Telecom Domain Expertise:
• Apply in-depth knowledge of telecom protocols and network standards (e.g. SMPP) to design effective test strategies.
• Utilize network analysis tools (e.g., Wireshark) to troubleshoot and validate telecom applications.
• Collaboration:
• Work closely with developers, product managers, and other QA team members to ensure seamless integration of automated tests in CI/CD pipelines.
• Participate in Agile ceremonies like sprint planning and retrospectives.
• Continuous Improvement:
• Stay updated with industry best practices and emerging tools in test automation.
• Proactively suggest improvements to testing processes and frameworks.
  

Key Skills And Qualifications

Technical Skills:

• Proficiency in API testing tools like Postman, SoapUI, or Swagger.
• Hands-on experience with automation tools like Robot Framework, Pytest Framework, RestAssured or similar.
• Strong programming skills in Python.
• Proficiency in Shell scripting.
• Knowledge of JSON, XML, and RESTful web services.
• Familiarity with CI/CD tools such as Jenkins, GitLab, or AWS DevOps.
• Handson on any Test Management Tool
• Experience in the Telecommunications domain

Quality Assurance Expertise:

• In-depth understanding of the software testing lifecycle (STLC) and defect lifecycle.
• Strong analytical and problem-solving skills.
• Soft Skills:
• Excellent communication and collaboration skills.
• Strong attention to detail and ability to meet deadlines.
• Experience and Education:
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven track record in designing and implementing test automation strategies and frameworks.
• Experience in API testing and Telecom Protocols.
  

Preferred Qualifications

• Knowledge of cloud platforms like AWS, Azure, or GCP.
• Experience with performance testing tools like JMeter or LoadRunner.
• Exposure to containerization and orchestration tools like Docker and Kubernetes.