Manager - Customs Compliance

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Inviting applications for the role of Manager - Customs Compliance
The Senior Customs Compliance Analyst heads all activities of Customer’s Import / Export Compliance Program. This individual develops and maintains compliance initiatives, including clearance and HTS classification processes, first sale, and duty payment program. The SCCA forges the company compliance program on record maintenance and audits in accordance with the standards set forth by US Customs and Border Protection (CBP). The SCCA manages the international movement of product while overseeing the daily operations and activities related to the role. The SCCA serves as primary contact for Customs and other internal or external communication related to Customer’s compliance and facilitates business partnerships to implement compliance processes and resolve issues.
Responsibility

• Engineer the Harmonized Tariff Schedule (HTS) classification for Customer’s product, both retail and non-retail.
• Formalize Customer's paid duty rates based on HST classification expertise.
• Oversee and manage the Harmonized Tariff Schedule (HTS) classification in Customer’s and external partners’ computer systems.
• Analyse/research Merchant and Wearing Apparel Description (WAD) sheets and institute/communicate classifications.
• Educate Customer’s / teams regarding Harmonized Tariff Schedule (HTS) classification, duty rates and best practices.
• Head Customer’s Antidumping and Countervailing Duties (AD/CVD) determination, intended to protect company from foreign manufacturers and unfairly traded imports.
• Establish controls ensuring compliance with corporate and Government agency requirements including HST, Country of Origin, Valuation, and other key trade compliance / special trade agreements Manage Customs Compliance import / export for Asia, US, UK, MX, and CA.
• Prepare and track Export movements including clearance and classification processes, duty drawback, first sale, and duty payment programs.
• Principle contact for US Customs and Border Protection (CBP)CBP; Coordinate activities with CBP, consultants, brokers.
• Support external auditors for First Sale, Duty Drawback and Customs Audits.
• Support duty savings programs, including FTA (Free Trade Agreement) and GSP (Generalized System of Preferences).
• Prepare Customs Request for Information or Notice of Action responses to CF28s and CF29s.
• Execute and ensure compliance to the global trade compliance policy.
• Create or revise SOPs and Work Instructions as needed.
• Anticipate regulatory changes related to trade compliance.
• Provide regulatory interpretation and implementation guidance to impacted geographies and businesses.
• Partner with Supply Chain Team to launch/maintain ‘Duty Engineering’ program with Merchant Team, designed to lower company duty rates through knowledge of product composition and Duty implications.
• Identify, lead, and implement process improvement opportunities.
• Prepare and file required permits for CBP, Fish and Wildlife, and other essential renewals.
• Develop and build strong relationships with internal departments involved in import activities.

Qualifications we seek in you!
Minimum Qualifications

• Bachelor’s degree in business or related field required.

Preferred Qualifications

• Licenses / Certifications / Training: Customs Broker License required
• Required Skills & abilities: Strong knowledge of Customs Compliance, Subject Expert in Harmonized Tariff Schedule, and Customs regulations.
• Proficient in Microsoft Office.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.