Manager, Data Solutions

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Are you looking to join a team of like-minded professionals who are passionate about serving Douglas County OHP members, engaging with the community, and delivering outstanding customer service?

At Umpqua Health, we are committed to recruiting top-tier team members who provide exceptional service with professionalism, compassion, and respect for the unique needs of every individual we serve.

If you thrive in a fast-paced, dynamic healthcare environment and are ready to make a meaningful impact, you may be the team member we’re looking for.
We seek individuals who:

Possess genuine compassion and empathy for our members
Can adapt to ever-evolving healthcare regulations and requirements
Are motivated by challenges and dedicated to delivering superior customer service

Join us in serving over 40,000 Douglas County residents as we administer Medicaid benefits and work together to improve health outcomes in our community.

Umpqua Health is the parent company of Umpqua Health Alliance, one of 16 Oregon coordinated care organizations serving the Oregon Health Plan. The Roseburg-based company and its subsidiaries are focused on expanding access, improving care, and reducing unnecessary costs across the clinical space for more than 40,000 Douglas County residents on the Oregon Health Plan and close to 10,000 more individuals with Medicare, private insurance or Exchange coverage.

Job Description

JOB TITLE

Manager, Data Solutions

REPORTS TO

Senior Director, Quality & Data

STATUS

FT, Exempt

WAGE RANGE

Band 21 (2024)

DEPARTMENT

Data Solutions

WORK LOCATION

Remote (occasional travel as required)

POSITION PURPOSE

The Data Solutions Manager will be responsible for creating and implementing a strategic vision for our data systems, data governance, and data solution development efforts. This role is responsible for designing and implementing data governance policies and procedures, ensuring data quality, and providing leadership in all aspects of data management. This role requires a thought leader and visionary to manage the development team that designs, develops, troubleshoots, and debugs software programs for databases, applications, tools, networks, and applications to create innovative technology. This role will work closely with our department stakeholders, internal technology and analyst teams, and external partners to ensure the delivery of high-quality software solutions and data governance practices that meet the needs of our members and support our business goals. Leading an inquisitive team of technologists who are already developing and deploying applications to the highest standards, this position is 50% team leadership and management and 50% direct data management. This role requires expert knowledge of our full enterprise of data systems with an eye toward operational efficiency, integration, and optimization.

ESSENTIAL JOB RESPONSIBILITIES

Lead a team of data and software development professionals, providing guidance, support, and mentorship.
Coordinate team resources and workload to ensure efficient project execution and timely deliverables.
Set clear performance goals and expectations for the team members and conduct regular performance evaluations.
Conduct regular team meetings to communicate updates, provide feedback, and address any concerns.
Collaborate with HR to identify training and development opportunities for team members.
Foster a collaborative and inclusive work environment, promoting knowledge sharing and professional development.
Develop and implement strategies, policies, and procedures to ensure integrity, accuracy, and security of our data.
Collaborate with cross-functional teams to identify data requirements, define data standards, and establish data governance processes.
Evaluate and recommend appropriate data solutions, including database management systems, data integration tools, and analytics platforms.
Oversee data architecture design and implementation, ensuring data models are optimized for performance, scalability, and data integrity.
Monitor and analyze data quality, identifying areas for improvement and implementing corrective actions.
Stay updated on emerging trends and technologies in data management and provide recommendations for their adoption.
Provide technical guidance and support to end-users, addressing database-related queries and issues.
Collaborate with department stakeholders and technology teams to define software and data requirements and create development plans that meet those requirements.
Work collaboratively with other members of the software development team to ensure project deadlines and objectives are met.
Efficiently produce SQL queries and C# code, often interfacing .NET with SQL Server.
Import and export data in various formats from various sources.
Automate repetitive processes.
Analyze and validate reports between systems and isolate discrepancies when they occur.
Install, configure, and maintain database management systems, ensuring optimal performance, security, and availability.
Design and implement database schemas, tables, indexes, and other database objects.
Monitor database performance, identify bottlenecks, and optimize query performance.
Conduct regular backups, implement disaster recovery plans, and ensure data security and integrity.
Collaborate with development teams to support application integration and ensure seamless data flow.
Participate in code reviews to ensure software quality and identify opportunities for improvement.
Create and deliver executive-level reporting on projects.
Create and maintain department budget.
Create and maintain a department annual plan.
As part of the management team, attend meetings and provide feedback for the department goals.
Mentor and develop team members, ensuring a high level of technical expertise and a culture of continuous learning.
Assist with special projects as needed.
Other duties as assigned

CHALLENGES

Working with a variety of personalities, maintaining a consistent and fair communication style.
Satisfying the needs of a fast paced and challenging company.

QUALIFICATIONS

Minimum Qualifications

Education: bachelor’s degree in computer science, information systems, or a related field. Advanced degrees or certifications are a plus.
Minimum of 10 years of experience in data management, software development, or related roles.
Proven experience in team leadership and management, with the ability to guide, mentor, and develop a team of data and software professionals.
Strong experience in data governance, data quality management, and data architecture design and implementation.
Extensive knowledge of database management systems, data integration tools, and analytics platforms.
Proficiency in SQL and experience with programming languages such as C# and .NET.
Experience with database administration, including installation, configuration, performance optimization, and security.
Deep understanding of data governance principles, data quality management, and data modeling concepts.
Knowledge of data integration, ETL (Extract, Transform, Load) processes, and data warehouse design.
Familiarity with emerging trends and technologies in data management, analytics, and software development.
Strong leadership abilities with the capability to guide and motivate a team towards achieving project goals.
Excellent communication skills, both verbal and written, to effectively collaborate with stakeholders at all levels.
Ability to foster a collaborative and inclusive work environment that promotes knowledge sharing and professional development.
Strong analytical and problem-solving skills with the ability to analyze complex data-related issues and identify effective solutions.
Detail-oriented approach with a focus on data accuracy, integrity, and security.
Experience in coordinating and managing projects, ensuring timely deliverables and efficient resource allocation.
Ability to work collaboratively with cross-functional teams, including technology teams, analysts, and department stakeholders.
Demonstrated commitment to staying updated on emerging trends, technologies, and best practices in data management and software development.
Ability to adapt to changing business needs and priorities and effectively manage multiple tasks and projects simultaneously.
Strong Technical Skills:
Proficiency in SQL query writing, database administration, and familiarity with software development languages (e.g., C#, .NET).
Experience with data import/export, automation, and reporting tools.
No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)
Proficient computer skills, including MS Office suite.

Preferred Qualifications

Experience leading software development teams in a healthcare or health plan environment is highly desirable.
Strong technical expertise in FHIR-based software development technologies, including FHIR APIs, FHIR data models, and FHIR servers and clients
Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
Experience working on a diverse team with different communication styles.
Bi-lingual translation or translation capabilities a plus

PHYSICAL DEMANDS & WORK CONDITIONS

Ability to remain seated and focused for extended periods while working on a computer and participating in virtual meetings.
Maintain reliable connectivity and actively engage through video conferencing, messaging platforms, and collaborative tools.
Proactively manage deliverables and deadlines in a fast-paced, evolving environment that requires critical thinking and adaptability.
Demonstrate strong organizational skills to prioritize tasks and adjust quickly to shifting priorities without direct in-person supervision.
Sustain attention and productivity while minimizing distractions in a home setting, ensuring confidentiality and professionalism at all times.
Occasional travel may be required for in-person meetings or on-site engagements.

EQUAL EMPLOYMENT OPPORTUNITY

UH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.

JOB DESCRIPTION ACKNOWLEDGEMENT

I have reviewed the attached job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodation to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

EMPLOYEE SIGNATURE

DATE

About Umpqua Health

At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

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