Manager – Digital & Innovation

Job Purpose:

The Manager – Digital & Innovation leads digital initiatives and pilots emerging technologies to enhance internal capabilities and digital services. He/ She identifies opportunities for workplace digitization, automation, and process improvement in alignment with business needs. The Manager – Digital & Innovation collaborates with internal stakeholders and external partners to drive the adoption of innovative solutions that elevate operational efficiency, customer engagement, and employee experience. He/ She ensures all digital activities align with regulatory requirements and organizational objectives.

Key Accountabilities:

• Conducts research on market trends, emerging digital technologies, and regulatory changes affecting the banking industry.
• Identifies opportunities to digitize products and processes that strengthen housing finance and digital banking.
• Tracks Fintech, Proptech and Regtech developments and evaluates strategic partnerships to enhance digital capabilities.
• Collaborates with academic institutions, industry experts, and research entities to support digital transformation initiatives.
• Maintains a structured digital initiatives pipeline from ideation to prototyping and implementation.
• Prepares feasibility studies and proof-of-concept reports to aid digital product development decisions.
• Leads pilot programs to test the applicability of digital identity, smart contracts, and automation in banking.
• Assesses emerging digital technologies and identifies applicable solutions for banking operations and services.
• Coordinates with IT, cybersecurity, and implementation teams to integrate digital technologies while maintaining compliance.
• Collaborates with Digital Delivery and Product teams to transition successful pilots into full-scale implementations.
• Tracks performance, benefits, and lessons learned from all digital initiatives.
• Maintains documentation and reporting of dashboards aligned with PMO and internal governance standards.
• Assesses realized benefits and conducts post-implementation reviews to capture value outcomes.
• Implements modern digital workplace tools to improve internal collaboration and service delivery.
• Optimizes the use of enterprise platforms, automation software, and virtual workspaces.
• Enhances staff productivity through the adoption of AI tools, hybrid work models, and employee experience platforms.
• Develops and supports digital skills programs that enable staff to effectively use digital tools.
• Applies cybersecurity and data governance protocols across all digital workplace initiatives.
• Reviews and updates the digital workplace roadmap to ensure alignment with evolving technologies and organizational needs.
• Ensures all digital research and development activities align with regulatory and internal governance standards.
• Supports the creation of roadmaps for emerging digital technology adoption in line with the overall digital strategy.

Qualifications and Experience:

• Bachelor’s degree in Technology, Computer Science, or a related field; a Master’s degree is preferred.
• A Minimum of 6 years of experience in research & development, emerging technologies, or digital transformation.
• Proven track record of executing R&D initiatives, managing technology assessments, and implementing digital workplace solutions.
• Experience in working with cross-functional teams and managing technology-driven projects.
• Solid understanding of financial services, emerging technologies, and regulatory frameworks in the housing or finance industry.
• Demonstrated track record of consistently meeting deadlines.

** Applications will be accepted until 21-Dec-2025 at 2:00 P.M

Submissions received after this date and time will not be considered **