Manager - Digital Transformation Excellence

Job Description

Role Purpose:

The Business Manager serves as a trusted partner to the Chief Digital Transformation Officer, ensuring smooth execution of the CDTO’s day-to-day priorities and the broader TIDES function. This role drives discipline in planning, execution, and follow-up by managing the CDTO’s calendar, orchestrating the Rhythm of Business (ROB), capturing meeting decisions, and coordinating cross-functional initiatives such as Learning Days and leadership forums.

This role requires both strategic insight and operational rigor - combining the ability to translate vision into execution with the capacity to anticipate needs, manage complexity, and enable the CDTO and leadership team to perform at their best.

Key Accountabilities:

1- Rhythm of Business (ROB);

• Design, coordinate, and lead ROB cycles (MBRs, QBRs, townhalls, AMAs, leadership forums).
• Ensure a disciplined cadence that drives alignment, accountability, and effective decision-making across the organization and leadership team.
  
  

2- Strategic Initiative Leadership;

• Partner with the CDTO to incubate, scope, and deliver high-impact cross-functional initiatives (e.g., transformation programs, offsites, cultural initiatives).
• Ensure initiatives are structured, resourced, and delivered with measurable business outcomes.
  
  

3- Calendar & Meeting Management;

• Manage and prioritize the CDTO’s calendar with a strategic lens — ensuring focus on the highest-impact engagements.
• Prepare agendas, briefing notes, and pre-reads; capture and track actions to closure.
  
  

4- Content Creation & Reporting;

• Develop executive-ready communications including presentations, board packs, memos, and strategic reports.
• Act as the communication bridge between the CDTO, leadership team, and business units.
  
  

5- Execution & Operations;

• Track strategic commitments, risks, and interdependencies to ensure seamless delivery of the CDTO’s priorities.
• Drive end-to-end accountability for special projects and critical initiatives.
  
  

Skills

• Strong planning, prioritization, and organizational skills.
• Excellent communication skills in both Arabic and English.
• Proven ability to manage ROB / organizational cadence
• Strong Presentation and interpersonal skills.
• High proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Strong interpersonal skills and stakeholder management across senior levels.
• Problem-solving, follow-through, and ability to work under pressure.
• Ability to handle sensitive and confidential matters with discretion.
• Master’s degree is an advantage.
  
  

Education

Bachelor’s degree in Business Administration, Management, or related field.