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We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Title: Distribution Operations Manager
Location: (Northern) Jacksonville, FL - onsite
Shift: Night Shift, Monday - Thursday
Hours: 4:30pm – 3:00am ET
Primary Purpose: Reporting to the Director, Distribution Operations, the position is responsible for managing the Distribution Operations Teams of the Nights Shift Business Unit by supervising Operations Supervisors, setting expectations, directing, and motivating direct reports and staff members to meet business needs while focusing on inventory accuracy and order accuracy. Partner with Day and Night Shift Leadership, Customer Service partners, Channels, and other warehouse Support Groups to develop strategies and programs to meet or exceed performance measurements.
The successful individual will leverage their proficiency in Distribution Management to…
Collaborate with the Director of Distribution Operations and other facility leaders
Research/recommend new procedures or technologies to improve service levels
Resolve conflict, solve problems, and make decisions
Assess staffing needs and requirements and meet or exceed performance standards
Manage trends and business changes, while building flexibility within the teams
Create a safe and positive work environment for all employees
Develop strategies for meeting future facility and business goals/objectives
Meet customer order demands, inventory accuracy, and cycle count requirements
Report performance against weekly and monthly goals
Oversee tactical planning with Team Leaders and Support Groups through problem solving and decision-making processes
Manage projects while maintaining daily operations
Lead 7 direct reports (Team Leaders) and approximately 100 indirect distribution associates
Partner with staffing agency on the performance of a varying number of seasonal temps
The accomplished individual will possess…
High School diploma or equivalent; degree preferred
Minimum of 4 years’ experience in a supervisory/management level position in a warehouse/distribution center environment
Ability to manage and direct team functions with little or no direct supervision
Excellent verbal, written, and interpersonal communication skills
Proven ability to work and communicate with all levels of the organization
Required to be computer literate with a working knowledge of Word and Excel
Has a proven success record in supervising, training, coaching/motivating, problem solving and developing team members
An outstanding professional will have…
College degree
More than 5 years’ experience in a leadership position in a warehouse/distribution center environment
Ability to encourage collaboration across the team and business unit
Customer service orientation
Strong analytical and problem solving skills with the ability to analyze data, form conclusions, and develop actionable recommendations in a timely manner
The ability to motivate and lead team members
The ability to adjust to competing and shifting priorities
Our Competencies for All Employees
Our Competencies for All People Managers
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/
Nearest Major Market: Jacksonville
Job Segment: Night, Operations Manager, Distribution, Logistics, Operations
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