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Manager, Employee Learning Strategies
Roles & Responsibilities:
Talent Development and Strategy Implementation:
Manages the operational execution of corporate talent development strategies, focusing on educational best practices and digital learning solutions to meet NJ TRANSIT’s goals.
- Evaluates program outcomes, analyzes data, and tracks learning trends to continually improve learning programs.
- Partners with the Director to align talent development with NJ TRANSIT’s corporate business priorities, bridging capability gaps and addressing employee needs through formal and informal development programs.
Program Management:
Manages the design, implementation, and evaluation of corporate eLearning programs through NJ TRANSIT’s LMS, ensuring alignment with the organization’s learning goals.
- Works with key internal stakeholders to create and expand custom eLearning programs that address corporate learning and development needs.
- Administers eLearning programs to support the growth and development of the employee population, focusing on compliance, skill enrichment, and leadership development.
LMS Operations and System Management:
Manages the implementation of eLearning programs within NJ TRANSIT’s LMS, ensuring a high-quality user experience and supporting system-wide training initiatives.
- Provides system training and support to business partners, ensuring effective use of the LMS and advising on best practices for system design and functionality.
- Supports the integration and consolidation of learning programs into a unified platform, advising on and supporting new system configurations to enhance user experience and streamline training processes.
Instructional Design and Learning Material Development:
Collaborates with the eLearning Solutions Manager and Director to develop and customize instructional materials, flyers and emails using tools like Articulate 360 and other graphic and instructional design software
- Designs learning content tailored to various employee levels, from individual contributors to senior leadership.
- Ensures all learning materials align with NJ TRANSIT’s corporate strategy and organizational objectives.
Education, Experience & Qualifications:
Required
- Bachelor’s degree in Education, Organizational Development, Educational Technology, Business Administration, Human Resources or a related field (Master’s degree preferred).
- Relevant professional experience in lieu of formal education may be considered on a year-for-year basis.
- At least 4 years of administrative experience with any fully functional LMS system required OR at least 2 years of administrative experience in Docebo LMS or Oracle Cloud Learn.
Preferred
- At least 5 years of professional experience in the design, implementation, and evaluation of learning programs, with a strong foundation in pedagogy, instructional design, curriculum development, and lesson planning. Previous instruction experience a plus.
- At least 2 years creating digital educational content in Articulate 360.
Knowledge & Skills
- Proven ability to collaborate in cross-functional, matrixed, or service-oriented organizations.
- Excellent written and verbal communication skills, with the ability to convey complex and technical concepts clearly and educate others on software use and processes.
- Demonstrated ability to work in a multi-functional, multi-cultural, and inclusive environment.
- In-depth knowledge of learning and educational best practices, including curriculum & instructional design and educational psychology.
- Strong customer service skills.
- Exceptional project management organizational and documentation skills, with the ability to prioritize and manage multiple learning and development projects simultaneously.
- Demonstrated problem-solving and decision-making skills, with the ability to apply data-driven insights to learning strategies.
- Advanced Educational Technology skills, including operational and technical proficiency with Learning Management Systems (LMS).
- Experience with instructional design tools, Articulate 360 preferred.
- Ability to leverage learning analytics and data to inform and improve learning strategies.
- A focus on continuous improvement and innovation in the development and delivery of learning solutions.
- A commitment to lifelong learning, with a focus on evolving trends in adult and digital education.
Working Environment
- Office.
Physical Demands
- Ability to sit and stand for prolonged periods of time.
At NJ TRANSIT you will enjoy a competitive salary and excellent benefit package:
- Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave
- Tuition Assistance
- Pre-Tax Commuter Benefits Plan
-
Retirement Plans
- 401(a) - Retirement plan with a 6% employer contribution
- 401(k) - Retirement saving plan with up to an 3% company match
- 457(b) - Deferred Savings Plan
NJ TRANSIT is an Equal Opportunity Employer.
Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST
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