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Manager - Enterprise Applications

Remote, United States

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Manager - Enterprise Applications to join our team. In this role, you will lead a global team supporting and enhancing enterprise SaaS applications, including Workday, Salesforce, ServiceNow, and 50+ additional platforms. You will be responsible for ensuring these systems meet business needs, drive value, and align with corporate strategy.

This role…

Capability & Product Delivery

Serves as a capability manager for core SaaS platforms, ensuring business needs are captured, prioritized, and delivered.
Leads requirements gathering, backlog grooming, and prioritization with business stakeholders.
Coordinates delivery efforts with internal teams and external implementation partners to ensure seamless transitions from design to production.
Oversees configuration, support, and enhancement of Workday, Salesforce, ServiceNow, and other SaaS applications.
Acts as the escalation point for complex issues, ensuring timely resolution and minimal business disruption.

Vendor Relationship Ownership

Acts as the primary vendor relationship owner for SaaS platforms supporting corporate functions.
Aligns business capability needs with vendor roadmaps and solutions.
Builds strong, trust-based partnerships with vendors and holds them accountable for outcomes.
Influences vendor product strategy through roadmap input, feature advocacy, and co-innovation opportunities.
Drives measurable value from vendors through performance, reliability, scalability, and innovation.
Partners with procurement and stakeholders to resolve vendor-related issues.

People Leadership

Leads and mentors a global Corporate Systems & Capability Management team (5 onshore, 7 offshore).
Provides coaching, workload management, and development opportunities.
Fosters a collaborative, accountable, and continuously improving team culture.

Financial & Operational Management

Owns the budget for all SaaS vendor contracts and team operations.
Optimizes SaaS spend by maximizing license utilization and negotiating favorable contract terms.
Partners with Finance and Procurement to uphold cost governance and demonstrate ROI.
Ensures investments in SaaS technology directly support business capabilities and enterprise efficiency.

We are interested in speaking with individuals with the following…

Bachelor’s degree required; Master’s degree preferred.
Six (6) plus years of experience in corporate systems management, SaaS applications, product management, or related fields.
Two (2) plus years of leadership experience.
Hands-on experience configuring, supporting, and enhancing Workday, Salesforce, and ServiceNow.
Proven experience gathering requirements, grooming backlogs, and delivering solutions to production.
Strong vendor management skills with a history of aligning business needs with vendor capabilities.
Experience managing onshore/offshore teams and vendor SLAs.
Familiarity with HR, Finance, ITSM, and shared services processes.
Agile or iterative delivery environment experience.
Strong communication, collaboration, negotiation, and problem-solving skills.
Or equivalent combination of education and/or experience.

Salary: $92,700 - $133,700

Bonus eligible based on individual and company performance.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
-Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at
hr.recruiting@modivcare.com

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