Manager - External Talent (Contingent Workforce) - Tech

As the Manager of External Talent (Contingent Workforce) Tech, you will lead the end-to-end delivery and optimization of external workforce management services that support our Tech Enablement (TE) and Asset teams. You will oversee the full external worker lifecycle—from demand planning and engagement model selection through onboarding, performance oversight, and offboarding—ensuring services are efficient, scalable, and aligned with business priorities.

You will partner closely with Tech leadership to translate workforce needs into practical, cost-effective talent solutions, advising on engagement models and capacity strategies that balance speed, quality, compliance, and risk. In collaboration with our Managed Service Provider (MSP) and cross-functional stakeholders, you will drive operational excellence, monitor performance metrics, resolve issues, and continuously improve processes to enhance user experience and service quality.

In this role, you will also safeguard compliance across a complex global environment, proactively managing regulatory, worker classification, and contractual risks. Through data-driven insights, strong governance, and team leadership, you will ensure our external workforce strategy enables Tech teams to deliver impact with the right skills, at the right time, in the right model.

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.