Manager – Hard Services

Key Responsibilities

• Provide strategic oversight of hard services operations, maintenance, and infrastructure projects
• Lead and manage large multidisciplinary teams of engineers, supervisors, and technicians
• Plan and execute preventive maintenance programs for MEP systems and civil works
• Oversee maintenance contracts and ensure compliance with SLAs and KPIs
• Manage budgets, resources, manpower, and equipment efficiently
• Act as a technical authority for diagnosing and resolving complex issues
• Implement energy-saving initiatives and monitor utility consumption
• Ensure full compliance with health, safety, and environmental regulations
• Collaborate with vendors, contractors, and stakeholders to deliver successful outcomes
• Prepare accurate technical and operational reports
• Identify and mitigate operational and technical risks

Required Qualifications

• Bachelor’s Degree in Mechanical or Electrical Engineering
• Professional certifications in Facility Management or Project Management (preferred)

Experience & Skills

• Minimum 12 years of experience in hard services / facilities management
• Proven experience managing large facilities or complex FM projects
• Strong leadership experience managing large technical teams
• In-depth knowledge of MEP systems, civil works, and maintenance best practices
• Strong communication, analytical, and problem-solving skills
• Experience in project estimation and proposal writing

Special Conditions

• Flexibility for on-call duties during emergencies
• Ability to work across construction sites and operational facilities