Manager II - Operations

12 - 15 Years
1 Opening
Hyderabad

Role Proficiency:

Ensure successful execution and completion of medium to large complex business projects as important for the organization.

Outcomes:

Measures of Outcomes:

Outputs Expected:

Operations:

Project/ Schedule Management:

Team Management:

Skill Examples:

Knowledge Examples:

• PMP certification or UST internal equivalent certification
  • Excellent working knowledge of IT industry

  • Expert with MS Word Excel PowerPoint MS Visio MS Project
  
  
  Additional Comments:

  Job Summary: Delivery Manager with Infrastructure Experience to oversee and drive IT infrastructure projects, ensuring seamless execution and alignment with business objectives. The ideal candidate will have strong project management skills, deep expertise in IT infrastructure (cloud, network, security, data centers), and a proven track record of managing large-scale infrastructure deliveries. ________________________________________ Key Responsibilities: Project & Delivery Management: • Lead end-to-end delivery of IT infrastructure projects, ensuring timely execution and quality delivery. • Develop and maintain project plans, timelines, budgets, and resource allocation. • Collaborate with cross-functional teams (engineering, security, operations) to align project goals with business needs. • Manage risks, dependencies, and issue resolution across infrastructure projects. • Ensure compliance with IT governance, security, and regulatory requirements. Infrastructure Management & Optimization: • Oversee the implementation of infrastructure solutions, including cloud, data centers, networking, and security. • Work with architects and engineers to design scalable, secure, and high-performing infrastructure solutions. • Drive automation and DevOps best practices to improve efficiency and deployment speed. • Ensure high availability, disaster recovery, and business continuity planning. Stakeholder & Vendor Management: • Engage with business stakeholders to gather requirements and define project scope. • Collaborate with third-party vendors, ensuring contractual obligations are met. • Act as a bridge between technical teams and business leadership to drive project success. • Communicate project updates, risks, and mitigation strategies to executives and stakeholders. People & Performance Management: • Lead and mentor a team of engineers, project managers, and other IT professionals. • Foster a culture of continuous improvement and innovation. • Conduct performance reviews and provide feedback to ensure team growth and efficiency. ________________________________________ Required Skills & Qualifications: Technical Expertise: • Strong background in IT infrastructure (cloud, networking, security, storage, virtualization, servers). • Hands-on experience with cloud platforms (AWS, Azure, GCP). • Knowledge of networking concepts (firewalls, VPNs, load balancers, SD-WAN). • Experience with DevOps, CI/CD, automation tools (Terraform, Ansible, Kubernetes). • Understanding of ITIL, security frameworks, and compliance standards (ISO 27001, NIST, GDPR). Project & Leadership Skills: • Proven experience managing multiple infrastructure projects simultaneously. • Strong knowledge of Agile, Scrum, Waterfall, and Hybrid delivery models. • Ability to manage budgets, contracts, and vendor relationships effectively. • Excellent problem-solving and decision-making abilities. • Strong communication, leadership, and stakeholder management skills. ________________________________________ Preferred Qualifications: • Certifications: PMP, PRINCE2, ITIL, AWS/Azure Solutions Architect, TOGAF. • Experience in global IT operations and multi-cloud/hybrid environments. • Previous experience working in banking, healthcare, or telecom industries (preferred but not required).

Delivery Management,People Management,Stakeholder Management