Manager IT

Job Description of IT Executive in Information Technology / Digital Operations

• Maintain and monitor all IT systems including hardware, software, network, and cloud-based platforms
• Support day-to-day IT operations including troubleshooting issues with email, user devices, applications, and networks
• Coordinate updates and maintenance for websites, internal portals, and digital tools.
• Perform regular data backups and system updates.
• Ensure high uptime and performance of internal systems (Email, printers, workstations).
• Handle IT onboarding/off boarding processes for new/exiting employees.
• Monitor cybersecurity and ensure compliance with data protection regulations (e.g., GDPR, PCI DSS).
• Maintain inventory of IT equipment and software licenses.
• Document IT procedures and maintain system logs.
• Liaise with vendors for purchasing new equipment’s and other IT equipment’s according to the requirement and recommendations.
• Work on SLA and SOP’s for the IT Department.
• Training of Staff for various software’s.
• Coordinating with Senior Management regarding high end level issues.

Required Qualifications:

• Master's or Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5+ years of experience in IT support, systems administration, or digital operations and leading a team.
• Solid understanding of networking, firewalls, DNS, email configuration, and remote access tools.
• Familiarity with digital services and cloud tools such as Google Workspace and Zoho
• Strong problem-solving, organizational, and communication skills.
• Ability to work both independently and in a team-oriented environment.

Job Type: Full-time

Pay: Rs140,000.00 - Rs170,000.00 per month

Work Location: In person