Manager IT

Key Responsibilities (What You Will Do)

1. ERP Development & System Management

• Be the Tech Lead: Act as the primary interface between the Software Development Team and IT Operations.
• Infrastructure Support: Manage and provision the necessary Development, Staging, and Production server environments for the in-house ERP system.
• Database Oversight: Provide expert support for ERP database administration, including optimization, replication, backup, and recovery procedures.
• Deployment: Oversee the secure and seamless deployment of new ERP modules and updates across all 5 mill locations using strict change management protocols.

2. Infrastructure, Network & Security

• Multi-Unit Management: Oversee the IT infrastructure (servers, network, storage) across the Head Office and 5 decentralized production units.
• Centralized Servers: Administer Windows/Linux servers, virtualized environments (VMware/Hyper-V), and mission-critical applications to achieve 99.9% uptime.
• Networking: Ensure secure and high-performance LAN/WAN connectivity between all units, managing firewalls, VPNs, and network devices.
• CCTV System: Maintain and troubleshoot the centralized CCTV monitoring system, ensuring continuous, reliable video feed linking all 5 units back to the Head Office.
• Disaster Recovery: Develop, implement, and regularly test comprehensive Data Backup and Disaster Recovery (DR) strategies.

3. Team Leadership & Service Delivery

• Lead the IT Support team, managing helpdesk operations, prioritizing tickets, and ensuring timely resolution of technical issues for all staff.
• Manage IT budgets, vendor relationships, and negotiate service contracts for hardware, software, and connectivity.
• Enforce IT policies, security protocols, and compliance standards across the organization.

Required Skills & Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or relevant field.
• Experience: Minimum 5 years of experience in IT Management, with significant exposure to the Textile or Manufacturing sector and multi-unit environments.
• Mandatory Technical Experience:
• Proven experience managing ERP systems (in-house or commercial ERP like SAP/Oracle/MS Dynamics).
• Strong proficiency in Server Administration (Windows Server, Virtualization).
• Expertise in Networking principles, configuration, and security (Firewalls, VLANs, routing).
• Familiarity with Database Administration (SQL Server, Oracle, or MySQL/PostgreSQL).
• Direct experience managing physical security systems, including large-scale Networked CCTV/NVR systems.
• Soft Skills: Excellent leadership, organizational, and written/verbal communication skills (English and Urdu).

Why Join Us?

• Be a critical leader in a major digital transformation journey with the implementation of a proprietary ERP system.
• Work in a stable, established industry in the Pakistan textile sector.
• Opportunity to lead and grow a dedicated IT team.

Job Type: Full-time

Experience:

• IT: 5 years (Required)

Work Location: In person