Manager - IT Infrastructure

About the Role

IT Infrastructure Manager is responsible for designing, managing, and optimizing technology and infrastructure to ensure secure, scalable, and high-performing IT environments that support KSIA operational efficiency and business continuity.

Key Responsibilities:

• Analyze current infrastructure utilization, compare with international trends, and align with technology roadmaps to develop capacity plans that effectively anticipate and meet future needs
• Translate high-level infrastructure designs into low-level designs to provide detailed implementation guidance, minimize complexity, and enable accurate testing and validation
• Create detailed designs for IT infrastructure, including networks, systems, maintenance management systems, and databases, based on business requirements and technology roadmap analysis
• Monitor the deployment of infrastructure solutions, such as software installations, servers, datacenters, and disaster recovery systems, to optimize connectivity and performance across KSIA
• Develop a comprehensive IT security plan outlining protocols for safeguarding infrastructure and data, including backup strategies, failover mechanisms, and incident response measures
• Review and manage the access rights matrix, controlling access to applications, systems, accounts, and databases in line with organizational security standards
• Monitor KPIs, update dashboards, and generate reports with recommendations to improve infrastructure performance and efficiency
• Provide level 2 support for infrastructure-related issues and coordinate with third-party vendors for critical support when required
• Conduct a comprehensive evaluation of current infrastructure capabilities, identifying areas for improvement and potential risks
• Conduct thorough testing and validation of all IT infrastructure components before launch to ensure compliance with standards and operational readiness
• Perform predictive risk analysis and develop mitigation plans for potential technical risks, incorporating new functionalities and technologies as necessary
• Implement the IT security plan across systems to adopt a proactive approach to risk mitigation and ensure compliance with cybersecurity regulations and best practices
• Set specific timelines, address constraints, and enforce quality control measures for infrastructure, systems, and to meet business requirements effectively
• Collect and analyze data during security incidents, perform digital forensics, and implement corrective actions to safeguard systems and data
• Outline methodologies for threat intelligence, conducting security tests to identify vulnerabilities, and ensure corrective actions protect against potential threats
• Provide technical support for IT Projects to ensure proper execution and achievement of defined goals

Qualification and Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Professional certifications such as PMP are preferred; ITIL or Agile certifications are considered a plus.
• Minimum 5 years of experience in similar role or equivalent within large-scale infrastructure.
• Proven experience in managing IT infrastructure projects (networks, cloud, data centers).
• Experience in aviation, airport, or smart infrastructure projects is a plus.