Manager - Legal Operations

Title : Manager - Legal Operations

Location - Gurgaon

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East - fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Manager, Legal who can help us move even faster.

noon’s mission: Every door, every day.

What you'll do :

We are looking for a high-impact Legal Operations professional to help scale and optimize our contracting and legal team's day-to-day tasks. This role sits at the intersection of law, process, technology, and cross-functional execution, and is ideal for someone who has worked closely with CLM platforms, legal automation, and AI-enabled contracting solutions. You will play a key role in improving efficiency, quality, and predictability across legal operations while partnering closely with Legal, Business, Finance, Engineering, and Business teams.

Key Responsibilities :

• Own end-to-end legal operations delivery, including contract lifecycle management (CLM), contract automation, and metadata and turnaround time governance, ensuring high-quality and on-time outcomes;
• Identify operational gaps and proactively propose data-driven improvements and innovation initiatives
• Lead and improve metadata standards and quality frameworks across contracting projects;
• Act as a primary legal operations point of contact for internal stakeholders and external partners;
• Drive process optimization initiatives, assist in SOP creation, and automation to improve efficiency and scalability;
• Lead cross-functional coordination with Business, Lega,l and Finance teams;
• Support AI-enabled contracting and CLM implementations, including pointer mapping, contract playbooks, and workflow design;
• Handle escalations and complex delivery challenges, balancing stakeholder priorities and operational stability; and
• Coach and mentor junior team members, supporting training, onboarding, and capability development.

What you'll need:

• LLB / Law graduate with 4+ years of experience in Legal Operations, Legal Tech, or Contract Management
• Strong hands-on experience with CLM tools, contract automation, and metadata extraction
• Proven track record of process improvement, QA/QC, and operational excellence
• Experience working on AI-assisted contract review or automation initiatives
• Comfortable managing multiple workstreams, stakeholders, and tight timelines
• Strong communication skills with the ability to lead alignment across functions
• Highly structured, detail-oriented, and execution-focused mindset
• Nice to Have
• Experience in SaaS, Legal Tech platforms, or enterprise legal operations
• Prior exposure to client-facing delivery roles or large-scale contracting programs
• Experience building playbooks, SOPs, and training frameworks.

Who will excel?

• A proactive problem-solver who anticipates issues and fixes them before they escalate.
• Someone who thrives in a visible, people-facing role and enjoys being the go-to person in the office.
• High ownership, attention to detail, and willingness to roll up your sleeves.
• We’re looking for people with high standards who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.