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Manager, Mortgage Closing & Funding
Manager, Mortgage Closing & Funding
1916 Black River Blvd, Rome, NY 13440
Starting pay rate: $66,964.91/Annually to $83,706.13/Annually, actual rate will depend on experience
Status: Full-Time, Exempt
Who We Are
At AmeriCU, we’re not your typical financial institution. We’re a not‑for‑profit credit union with over $3 billion in assets, serving 170,000+ members across Central New York and beyond. For over 75 years, AmeriCU has stayed true to its core values, placing people at the heart of every decision — our members, our employees, and our community.
We're proud to be recognized as one of the Best Companies to Work for in New York State (2025) and named by American Banker as one of the top credit unions to work for nationwide!
If you’re looking for a place where your career can grow and your work has real impact — you’re in the right place.
The Opportunity
The Manager, Mortgage Closings & Funding plays a critical leadership role in ensuring a seamless, compliant, and high‑quality mortgage closing, funding, delivery, and construction process. This role leads and develops operational teams while driving efficiency, accuracy, and exceptional service aligned with the Credit Union’s mission and strategic goals. The Manager partners cross‑functionally to support operational excellence, risk mitigation, and continuous improvement.
What You’ll Do
Team Leadership & Service Excellence
- Lead, coach, and develop teams across Closing, Funding, Delivery, and Construction
- Monitor performance, provide feedback, and ensure high‑quality member, partner, and vendor service
- Promote the Credit Union’s mission, values, and MVP 1‑Team culture
Mortgage Closing, Funding & Delivery
- Oversee preparation and review of closing documents to ensure accuracy and compliance
- Ensure loans are closed, funded, and delivered within service level standards
- Implement process improvements to enhance efficiency and quality
Post‑Closing & Investor Management
- Oversee post‑closing activities, investor delivery, and securitization
- Manage suspense items and ensure loans meet investor and compliance requirements
Compliance, Reporting & Collaboration
- Ensure adherence to all regulatory and internal compliance standards
- Review loan data, documents, and fees for accuracy
- Partner with AVP, Mortgage Operations and Accounting on reporting, reconciliation, and operational improvements
Construction Administration
- Lead development and oversight of construction administration processes
- Drive change management and risk mitigation efforts
Grow Your Career With Us!
Whether you’re building your career or expanding it, AmeriCU offers professional development, mentorship, and opportunities to advance. Our team values integrity, community impact, and excellent service — and we love helping employees build meaningful careers.
Benefits You’ll Love
- Competitive Medical, Dental & Vision coverage
- Generous Health Savings Account contribution (with HDHP enrollment)
- Paid Holidays
- Paid Time Off — Personal, Sick, and Birthday Time Off
- Employee Appreciation Events
- 401(k) with employer match (after 1 year of service)
- Employee Assistance Program
- Tuition Reimbursement for full‑time employees (after 1 year of service)
- Life Insurance & AD&D for full‑time employees at no cost
- Enhanced Short‑Term Disability at no cost to you
Want to See What Makes AmeriCU Special?
Learn more about how we support our communities and why people love working here:
https://www.americu.org/in-our-community
https://www.americu.org/in-our-community
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