Manager of Benefits Administration

Position Overview

The Manager of Benefits Administration is responsible for overseeing and optimizing employee benefits programs for a diverse home health workforce, including field clinicians, caregivers, and administrative staff. This role ensures benefits are competitive, cost-effective, and compliant while addressing the complexities of variable-hour employees, eligibility tracking, and high workforce mobility. The position also plays a key role in employee engagement and retention through effective benefits design and communication.

Key Responsibilities

• Manage all employee benefits programs, including medical, dental, vision, life, disability, and retirement plans
• Oversee benefits eligibility and enrollment for a variable-hour workforce part-time caregivers
• Ensure compliance with ACA measurement periods, ERISA, COBRA, HIPAA
• Lead and execute annual open enrollment, including tailored communication for field-based staff
• Partner with payroll and HR teams to ensure accurate benefits deductions and eligibility tracking
• Manage relationships with brokers, carriers, and third-party administrators
• Monitor benefits utilization and costs; recommend strategies to improve affordability and participation
• Oversee benefits billing, reconciliation, and audits
• Develop policies and procedures specific to home health workforce structures (e.g., PRN, per diem, and full-time eligibility)
• Resolve complex employee benefits issues, especially for field staff with fluctuating hours
• Ensure proper integration between HRIS, payroll, and benefits platforms
• Support compliance reporting and audits, including ACA filings (1094/1095)
• Educate employees and managers on benefits offerings through meetings, materials, and field outreach

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

• 5+ years of benefits administration experience, including at least 2 years in a leadership or supervisory role

• Strong knowledge of ACA regulations, especially for variable-hour employees

• Experience with benefits systems and HRIS platforms

• Understanding of payroll integration and deductions

• Strong analytical, organizational, and problem-solving skills

• Ability to manage high-volume, detail-oriented work in a fast-paced environment

Preferred Qualifications

• Certified Employee Benefit Specialist (CEBS) or similar certification

• Experience in home health, hospice, or healthcare services

• Familiarity with EVV-related workforce structures and scheduling impacts on benefits

• Experience managing high-turnover or distributed workforces

• Knowledge of multi-state benefits compliance

Key Skills

• Deep understanding of benefits eligibility in non-traditional workforces

• Vendor management and negotiation

• Strong communication skills, especially with non-desk/field employees

• Compliance and risk management

• Data analysis and cost control

• Leadership and cross-functional collaboration