Manager of Operations Excellence

Description:

Manager of Operations Excellence

Bowling Green, KY

Salary Range 75-80K with 7% bonus

About Bluegrass Supply Chain Services

Bluegrass Supply Chain Services is a fast-growing third-party logistics and dedicated transportation provider built on a simple belief: Great People Doing Great Things. We partner with manufacturers, ecommerce brands, and industrial leaders to design and operate high-performance supply chains powered by Lean thinking, operational discipline, and technology-enabled execution. Our culture is grounded in accountability, continuous improvement, and long-term customer partnerships—not short-term transactions. This role exists to help architect how Bluegrass operates, scales, and wins.

Why This Role Matters

This is not a support role. This is a builder role. As Manager of Operations Excellence, you will own the operating system for how our warehouses, fulfillment centers, and logistics operations perform. Your work will directly impact:

• Safety performance across every site
• Customer service levels and contract profitability
• Labor productivity and operational scalability
• Technology adoption and standardization
• Leadership adaptability at the frontline and management level

You will work closely with senior operations and technology leadership to turn strategy into repeatable, disciplined execution across the enterprise.

Requirements:

Focus and Day-to-Day Impact

• Enterprise Operating Model Design and deploy a standardized, scalable operating system for all Bluegrass warehouse and logistics operations
• Continuous Improvement Leadership Lead Lean, Six Sigma, and Kaizen initiatives that drive measurable gains in safety, quality, productivity, and cost performance
• Performance Architecture Build KPI frameworks, executive dashboards, and site-level scorecards that create visibility, accountability, and action
• Technology Enablement Partner with IT to ensure WMS workflows, automation, and system design reinforce operational excellence—not work around it
• Leadership Development Coach site leaders, managers, and supervisors to think and operate through structured problem-solving and data-driven execution
• Safety & Quality Systems Embed zero-incident and zero-defect thinking into standard work, audits, and daily management routines
• Scalability & Growth Design playbooks that allow new facilities, customers, and verticals to onboard rapidly without sacrificing performance

What You Need to Bring

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field
• 5+ years leading operational excellence, continuous improvement, or large-scale operations in 3PL, warehousing, or logistics
• Demonstrated success building standardized operating systems, not just running projects
• Strong command of Lean, Six Sigma, and structured problem-solving methodologies
• Ability to influence leaders at every level—from warehouse floor to executive leadership
• Experience working alongside IT and systems teams to translate operational needs into effective WMS and automation solutions
• Comfort working in fast-growth, multi-site environments where priorities shift and leadership presence matters

What We Offer

• Competitive executive-level compensation package
• Performance-driven culture with real authority to shape how the company operates
• Direct access to senior leadership and enterprise-level visibility
• 401(k) with company match, comprehensive benefits, and paid time off
• Ongoing professional development in Lean leadership, operations strategy, and technology-enabled logistics

Equal Employment Opportunity

Bluegrass Supply Chain is proud to be an Equal Employment Opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.