Manager, Ops Support

Summary of Job Description:

The Operations Support Project Manager is responsible for managing cross-functional Operations-related projects, managing the project budget and providing project, technical, and business leadership. The Project Manager oversees the creation of project plans and determines project scope and deliverables as well as resource allocation. This position also identifies new projects needed to enhance Operations or meet Operations business needs and may serve as the project sponsor if the project is managed by a different function. This position contributes to strategic planning for Operations Services and serves as an Operational consultant to other departments. The Operations Support Project Manager develops or contributes to development of new Operations processes and procedures.

Job Responsibilities:

• Creates, executes, and monitors cross-functional projects, including setting standards and goals. Provides project, technical, and business leadership.
• Manages the project budget and oversees the creation of project plans. Determines project scope and deliverables as well as resource allocation. Assigns responsibilities and develops timeframes to facilitate successful completion of the project.
• Identifies new projects needed to enhance Operations or meet Operations business needs. Serves as project lead and sponsor for multi-functional projects managed by other functions. Ensures initiation of project and successful project outcomes.
• Contributes Operations Support component to Operations Services five-year strategic plan, including identification of needed new technology and associated costs.
• Serves as Operational consultant to other departments in representing Operations perspective.
• Ensures Operations Support staff provides effective support to Operations Services and to Operations. Provides effective and timely response to issues identified by Operations.
• Develops or contributes to development of new processes and procedures for Operations, working collaboratively with other departments and with Operations leadership.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*
• Benefits available for eligible permanent full time associates

Your background & experience:

• Bachelor’s degree or equivalent experience required
• Operations management experience (ACO or higher)
• Minimum five years of relevant experience, with increasing managerial responsibility
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: M2: $54.08 - $75.96 / Annual

• Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.