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Manager, Patient Transportation FT Days Brookwood

Position Summary:

Manager, Patient Transportation FT Days Brookwood

The Manager of Patient Transportation is responsible for operational, administrative functions and site-specific Patient Transportation Department.

Baptist Health Hospitals offer Competitive Pay with great benefits package that includes:

Medical, Dental, Vision
403(b) Retirement Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (Up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (child care, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start day one!

Responsibilities:

Essential Functions

Responsible for daily operations of the Patient Transportation department.
Compiles and prepares monthly operation reports
Monitors monthly budget reports for all areas of responsibility
Maintains appropriate staffing levels by hiring and retaining qualified team members and providing them with training that improves

their performance and job knowledge.

Creates a climate of innovation, empowerment, and trust for direct reports.
Strong interpersonal skills with orientation toward team approach.
Manages employee and human resource related issues with integrity, honesty, compassion, impartiality, and responsiveness.
Develops departmental goals and objectives aligned with corporate and facility strategic goals.
Develops, implements, and communicates departmental policies with regard to procedural standards, operational efficiencies, and

safety.

Manages vendor support activities, maintenance agreements, and maintenance costs in areas of responsibility.
Collaborates with other departments and directs resources to ensure transportation and logistical support to meet various demands

throughout the facility.

Monitors customer satisfaction and facilitates resolution of customer issues, requests, questions, and concerns. Works with Risk

Management on issues concerning guest dissatisfaction, safety issues, and/or event reports.

Establishes and maintains positive and professional relationships with corporate and hospital department leadership as well as

vendors.

Identifies, develops and documents audit issues and recommendations using independent judgement concerning areas being

reviewed

Responsible for future growth and management of related issues for Transportation to include new services, management of

contracted services, interdepartmental concerns, and the evaluation of new technology and equipment.

Responsible for departmental compliance with CMS, AHCA, and Joint Commission guidelines.
Adheres to Baptist Health policies, procedures, value statements and commitment to excellence standards
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state

and local standards.

Qualifications:

Education/Training

Licensure/Certification

Maintain current Basic Life Support (BLS) certification by the American Heart Association.
If required for area, must complete and be certified in National Child Passenger Safety Certification (CPS) by Safe Kids USA – obtained within 90 days of obtaining position if area requires

Experience

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