Manager – Product Analytics

Landmark Digital

Meet Landmark Digital – we’re part of the Landmark Group, one of the largest retail and hospitality organisations in the Middle East, North Africa and India. We’re guardians of the group’s digital arm which encompasses Enterprise and E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions. With a futuristic outlook we strive to make the digital experience of our customers seamless.

Headquartered in Dubai, UAE, we’re currently driving the digital experience for eight industry-leading brands in eight geographies, and rapidly expanding our footprint across new territories and functions. Join us, and you’ll be part of the Middle East’s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year.

Agile Work Culture

Within the digital function, you’ll be hands-on from day one, working in squads to make independent decisions and game-changing contributions that directly impact millions of customers. You’ll collaborate every day with teammates from 20+ nationalities, across Dubai, India, Europe and the US.

Space for Excellence

Landmark Digital has a dedicated and growing software development centre in Bangalore, India, where we incubate, design and optimise our products and experiences. We also offer the option to work remotely for certain key roles.

New Technologies to Play With

You’ll work with the latest in Enterprise and E-commerce tech, headless commerce, open source, microservices, Java Spring Boot and Spring Cloud, React Native iOS and Android apps, React frontend and a host of the latest cloud-native technologies hosted on Azure Cloud.

Focus on Learning & Growth

Excellent remuneration and perks are part of the package, but we also budget ample time and resources for training and upskilling.

Fun at Work

You’ll enjoy our well-equipped break-rooms (FIFA and pool are huge favourites), team events, celebrations and a host of other amenities.

Job Purpose

To optimize the checkout experience, reduce friction, and drive higher order completion rates by using behavioral analytics, funnel tracking, and experimentation. The role ensures a seamless transition from cart to order confirmation through actionable insights.

Job Description

The Product Analyst – Checkout will identify root causes for drop-offs, analyze transaction data, and test hypotheses for improving conversion. You will measure the impact of UX enhancements, payment methods, and trust signals on funnel completion.

Key Responsibilities

• Track key funnel metrics (cart-to-checkout, checkout-to-payment, success rate).
• Identify and quantify causes of drop-offs across devices, platforms, and geographies.
• Collaborate with product and tech to optimize checkout speed and flow.
• Evaluate payment gateway performance and error rates.
• Run A/B tests for UX and payment method changes.
• Partner with CX and Operations to analyze refund and failure reasons.
• Create dashboards for live monitoring of conversion and payment success.
• Knowledge, Skills & Experience
• Deep understanding of ecommerce transaction funnels.
• Familiarity with payment gateways and success/error metrics.
• Experience working closely with UX and engineering teams on optimization projects.
• Strong command of funnel analytics, cohort tracking, and user journey mapping.

Knowledge, Skills & Experience

Job Experience

• 4–7 years in ecommerce or conversion optimization roles.
• Experience analyzing checkout or payment workflows.
• Demonstrated improvement in conversion rates or reduced abandonment.

Required Skills

• Funnel & drop-off analytics
• Payment gateway performance monitoring
• Clear communication & executive reporting