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Manager, Product Quality Engineering

Overview:

Rapiscan, an OSI Systems Company is seeking a Manager, Product Quality Engineering, based out of Billerica, MA.

Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.

Lead the Quality functions and manage the Quality teams in Billerica and Andover Massachusetts, including:

Incoming, In-Process, and Final Inspection
Control of Non-Conforming Material Processes
Support of the creation, clarity, and alignment of procedures and work instructions
Support and lead root cause investigations and quality improvement projects
Ensure the manufacturing sites adhere to Quality and Operations Standard Operating Processes as defined in the business’s QMS
Collection and presentation of Quality metrics

Reporting to the Director of Quality Systems, the Quality Manager will play a pivotal role in identifying, aligning, and standardizing best practices across Rapiscan Systems global manufacturing sites.

Responsibilities:

Supervise and train the Incoming and Final Product Inspectors to meet functional deliverables and responsibilities
Manage and train the Quality Engineers with regard to MRB, CAPA, audit, and metric collection processes
Ensure Document and Record Control
Ensure Control of Non-Conforming Material
Manage WIP MRB including reduction of MRB and non-conforming material inventory
Facilitate problem solving, root cause analysis, and other continuous improvement initiatives on product quality issues
Lead the creation, collection, and presentation of Quality data
Lead internal and external audits

Critical Success Factors

The following critical success factors represent those most critical in year one to ensure success:

Build collaborative relationships and partner with the other departments to successfully run the facilities
Establish strong, trust-based working relationships with external auditors, customers, and governing bodies
Influence leadership through strong written and verbal communication and presentation skills
Able to work on multiple projects and prioritize accordingly
Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the company’s values, Code of Ethics and Conduct, and applicable compliance policies.
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications:

Associates degree in engineering, business, or another relevant area required. Bachelors degree prefered.
8+ years of progressive experience in Quality and/ or Operations functions in complex manufacturing industries with significant regulatory exposure.
3+ years of professional experience in a managerial role preferred
Experience with complex mechanical-electrical assemblies. Experience with Security Detection equipment desirable.
In-depth knowledge of ISO9001 and knowledge of ISO14001 is desirable
ISO9001 auditor experience, with Lead Auditor experience preferred
Proven experience in leading and driving continuous improvement initiatives, using quality tools and techniques such as Six Sigma, 8D, root cause analysis, etc
AS9145 APQP/PAPP, Six Sigma or Lean certification is desirable
Strong analytical and problem-solving skills
Demonstrated ability to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders

Please review our benefits here: Life at OSI

The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer – Disability and Veteran Know Your Rights

Poster Link: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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