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Manager, Program(s)
- Oversees the day-to-day administrative functions of DBMI’s MS and Certificate programs as they pertain to newly admitted and currently enrolled students, including administrative and procedural advising (e.g., course sequencing, prerequisite navigation, and degree requirement tracking), coordination of faculty advising, academic record maintenance, program coordination, course planning, monitoring degree requirements and graduation eligibility, and ensuring efficient program operations. This responsibility primarily focuses on activities from admission through graduation. The role provides guidance on program requirements but does not determine academic pathways or approve course selections; such decisions remain under the authority of the Director of Graduate Studies. Questions requiring interpretation of academic policy, exceptions to requirements, or selection among elective or specialization options are referred to the DGS for determination.
- Coordinates and manages the MS and Certificate program application processes from submission to final decision, including tracking and maintaining applicant data, serving as primary point of contact for prospective students and assisting faculty by preparing materials, and coordinating file reviewers and interviews.
- Plans and executes educational activities and schedules, including onboarding and orientation for students; works collaboratively with the DGS.
- Acts as a liaison with the Graduate School and other university departments, fostering collaborative relationships and serving as a key resource for admitted and currently enrolled graduate students to support a responsive and welcoming educational environment.
- Stays current on relevant university policies and provides guidance and recommendations to departmental leadership regarding implementation strategies to ensure program compliance and alignment with institutional standards.
- Identifies opportunities to enhance the MS and Certificate programs for admitted and currently enrolled students, develops recommendations for leadership consideration, and supports implementation of approved initiatives.
- Evaluates student educational needs and concerns, providing findings and recommendations to advance continuous program improvement. Supports student engagement through coordinated communications and outreach efforts. Identifies and proposes strategies to enhance student success and retention, such as academic support services, peer mentoring programs, and student feedback mechanisms. Implements approved initiatives in coordination with departmental leadership and faculty to support a positive educational experience.
- Collects and reviews data related to student performance and program effectiveness. Prepares reports for DGS and departmental leaders to inform decision-making and identify opportunities for program enhancement.
- Serves as the MS and Certificate programs staff administrative representative (non-voting member) on the department’s Curriculum Committee, contributing operational expertise and assisting with the coordination and implementation of committee-approved curricular and educational initiatives as they pertain to the MS program.
- Serves as the administrative representative of the MS and Certificate programs on DBMI’s Education Team, attending meetings and contributing operational expertise related to the MS and Certificate programs.
- Attends external meetings and trainings pertinent to the implementation of assigned responsibilities and ongoing program administration.
- In coordination with the Director of Graduate Studies, maintains and updates the MS program handbook and website, ensuring information is current, accurate, and aligned with approved program policies and curriculum.
- Collaborates closely with departmental faculty, leadership, and staff across interrelated roles to ensure alignment of program operations, facilitate information sharing, and support coordinated delivery of educational initiatives within a small, team-oriented environment.
- Performs additional duties as required to support department and organizational objectives, including time-limited assignments aligned with the role’s competencies and institutional priorities, as needed to maintain program continuity.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * Do you have four or more years of progressively more responsible management experience?
- Yes
- No
Applicant Documents
- Resume
- Cover Letter
- List of References
- Historical Only – Do Not Use – See Description for More Information – Appropriate discharge document (such as DD-2214) – Veteran Only
- Historical Only – Do Not Use – See Document Description for More Information – Addendum to the University of Utah – Veteran Only
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