Manager, Provider Relations (Sales/Account Management)

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Manager, Provider Relations (Hybrid - Field/Remote)

Company: Greenbrook Mental Wellness Centers, a subsidiary of Neuronetics, Inc.
Location: Field-Based (80%) - Preference for candidates located in Southeast/Central US
Department: Sales & Business Development

Employment Type: Full-Time, Exempt

Mission: Why This Role Matters

The Manager, Provider Relations is a high-impact leadership role dedicated to expanding access to life-changing Transcranial Magnetic Stimulation (TMS) therapy. You aren't just managing a team; you are spearheading a mission to educate the healthcare community and bridge the gap between providers and patients in need of innovative behavioral health solutions.

In this role, you will lead a high-performing team of Regional Account Managers (RAMs), fostering a culture of strategic excellence, clinical integrity, and relentless growth.

Core Responsibilities

Team Leadership & Development

• Coach & Mentor: Direct a team of RAMs, providing consistent field-level coaching to sharpen their engagement strategies and clinical fluency.
• Performance Excellence: Conduct rigorous 1-on-1s and performance reviews, leveraging data-driven insights to guide development plans and corrective actions.
• Talent Acquisition: Partner with internal stakeholders to drive strategic hiring, onboarding, and continuous development initiatives that support regional growth and scalability.

Strategic Market Growth

• Market Intelligence: Analyze referral trends, market penetration, and competitor landscapes to identify untapped growth opportunities.
• Strategic Partnerships: Lead the charge in identifying and engaging high-value healthcare stakeholders and behavioral health systems.
• Cross-Functional Synergy: Partner with Marketing, Operations, and Reimbursement teams to dismantle barriers to patient access and align messaging.

Execution & Compliance

• Field Presence: Spend approximately 80% of your time in the field, observing RAM activity and supporting high-stakes account development.
• Data Integrity: Utilize CRM and reporting tools to evaluate regional KPIs and inform executive decision-making.
• Compliance Stewardship: Ensure all team activities strictly adhere to healthcare laws, regulations, and internal company policies.

Qualifications & Experience

The Must-Haves:

• Education: Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field.
• Experience: 5+ years of success in healthcare, pharmaceutical, or medical device sales.
• Leadership: Proven track record of leading teams to meet or exceed regional growth targets.
• Analytical Rigor: Proficiency in territory planning and using metrics to drive sales behavior.
• Mobility: Ability to travel up to 80% (air/auto) within the assigned regional territory. Preference for Candidates located in Southeast/Central US.

The Nice-to-Haves:

• 2+ years of direct people management experience in a clinical or referral-based environment.
• Specific experience in Behavioral Health or Neuroscience.
• Experience navigating complex reimbursement landscapes (Prior Authorizations/Payer Relations).

The Ideal Candidate Profile

You are a "Player-Coach" who thrives in the field. You possess the emotional intelligence to lead a diverse team and the analytical "engine" to spot trends before they become problems. Most importantly, you are passionate about mental health and the clinical efficacy of TMS therapy.

Physical Requirements

• Willingness to travel extensively (80%) by air, rail, or automobile.
• Ability to perform standard field-based duties: standing, sitting, and walking for extended periods.
• Ability to lift and carry up to 25 lbs (marketing materials/displays).

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  Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.