Manager - QA

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

The Manager - QA manages and assists in the development of the Wendy’s QA programs regarding food safety, quality, sanitation, production, CSR and/or animal welfare of multiple major products and other assigned minor products in accordance with the departmental plan of action. They manage all aspects of assigned products and their corresponding suppliers’ compliance including auditing, product evaluation, lab testing, data management and other necessary management tools. They also manage supplier compliance to the quality and food safety standards and specifications set forth by the Wendy’s Brand. This individual is required to live in the Columbus/Dublin, OH area and work a hybrid schedule.

Responsibilities

• Develops, updates, and implements the programs, procedures, and actions necessary to effectively monitor and maintain compliance with food safety and quality specifications of multiple major products and other assigned minor products. Provides technical support to Wendy’s franchise and company store operations.
• Oversees the scheduling and conduction of audits of food processors to ensure attainment of the departmental plan of action and compliance with company specifications and standards concerning food safety, quality, sanitation, production, CSR and/or animal welfare. Ensures completion of annual third-party audits of assigned product suppliers.
• Responsible for cross-functional communication and assistance. Develops and maintains close partnerships with other departments to advance food safety and quality initiatives related to assigned products. Assists other departments (R&D, QSCC, Operations) with new / improved product development, second sourcing, and quality issues with assigned menu items.
• Coordinates and oversees laboratory testing and data management of assigned food products at external laboratories and suppliers to ensure the sampling / testing frequency and compliance standards outlined in the departmental plan of action are met. Manages specifications and lab evaluation procedures for assigned products.
• Develops solutions and provides recommendations to suppliers and / or Wendy’s QA personnel for corrective actions for deficiencies and/or areas of non-compliance related to assigned products.

#LI-Hybrid

• Bachelor's degree in food science, Meat Science, Microbiology or related field is required.
• Knowledge of food science, HACCP, food processing technology, equipment, microbiology.
• Minimum five years' work experience in food processing QA or Operations.
• Excellent interpersonal and communication skills.
• Strong computer skills and knowledge of statistical analysis – statistical process control.

“Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is $105,000-125,000/yr. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.*

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  NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”

Education: Bachelor's Degree

Travel: 50%

Pay Range: $99,000.00 - $125,000.00 Annually