Manager - Red Sea MEP

Empowering Destinations with Sustainable Innovation!

The Red Sea Utilities Company (TRSUC) is a specialized subsidiary under Red Sea Global (RSG), established to provide integrated utility services for RSG’s flagship developments, including The Red Sea Project and Amaala.

TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG’s destinations are powered entirely by clean energy.

TRSUC’s initiatives are integral to Saudi Arabia’s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG’s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.

Job Purpose:

The role will be responsible for the delivery of field Operations and maintenance activities across wet utilities including seawater desalination plants, sewage treatment plants and waste management treatment plants within the infrastructure realm of RSU, ensuring seamless support for all field-based users of Utilities services.

This role will be in-charge of handling end to end field operations and maintenance processes specific to wet utility infrastructure within RSU. He/she shall ensure flawless functional execution towards up-keep of necessary wet infrastructure including hydroelectric power plants, reservoirs, associated transmission & distribution systems through on-site teams deployed on-ground by providing clear directions & necessary decision support. This role shall also contribute towards promoting continuous improvement across operational methods adopted by the department.

The role holder will collaborate closely with Senior Management various utility departments and asset owners to ensure effective coordination and communication. Maintain coordination with the RSU Dry & Technology Team.

The role will also assist in managing the maintenance and reliability strategy, field operational objectives, and field maintenance operations.

At TRSUC, Where Infrastructure Meets Innovation - For People and Planet

Job Responsibilities:

Strategic Contribution

• Provide inputs to leadership on daily reporting and operational and maintenance issues and improvements.

• Support in the formulation of functional strategies and roadmaps required to manage seamless delivery of field operations & maintenance services across wet utilities thereby aligned to RSU goals.

• Ensure prompt attending to operational faults or maintenance repairs within wet utilities section and provide resolution within agreed timelines.

• Ensure maintenance and operation of all wet utility assets (across generation, transmission & distribution) to maximum efficiency and reliability.

Field Operations & Maintenance

• Assist in handling escalations related to compliance issues and contribute to initiatives aimed at enhancing operational efficiency.

• Provide inputs to leadership on daily reporting and operational and maintenance issues and improvements.
• Support the initial identification of by-products and conduct market evaluations, assist in reviewing quality reports, and help coordinate with Commercial Services for off-taker agreements and collection scheduling.
• Execute and liaise with PPP – Wastewater: Manage the delivery and documentation of influent to the Sewage Treatment Plant (STP), oversee wastewater/sewage management operations, maintain influent delivery records, conduct the sampling and testing of Treated Sewage Effluent (TSE) at designated delivery points.
• Ensure compliance with industry standards, laws, regulations, and safety guidelines within field operations and maintenance activities specific to wet utilities.
• Partner with teams to promote safety, sustainability, quality, production, and reliability within field operations and maintenance functions.

• Support in the formulation of functional strategies and roadmaps required to manage seamless delivery of field operations & maintenance services across wet utilities thereby aligned to RSU goals.
• Manage the confirmation of service plans related to sewage maintenance with end users, facilitate the postponement of sewage maintenance if necessary, and aid in the updating of records post-maintenance.
• Support the response to unplanned water distribution network outages by receiving notifications, assessing severity, informing Customer Services for end-user communication, coordinating with PPP on requirements, and overseeing the issuance and closure of work permits.

• Provide relevant inputs to leadership regarding the improvement of operational procedures within the field operations & maintenance function pertaining to wet utilities, substantiating with relevant on-ground data points & functional logs.
• Ensure supervision of on-ground system maintenance activities, including issuance of work order to relevant authorities for conducting regular on-site checks, repairs, and component replacements across wet utilities.
• Support planned water distribution network outages by informing Customer Service for end-user notifications, issuing work permits, and ensuring permits are closed and records updated post-maintenance.

• Ensure smooth running of daily operational activities concerning field operations and maintenance across wet utility facilities (including the seawater desalination plants, sewage treatment plants and the waste management treatment facilities), through provisioning of prompt and efficient service delivery to customers.
• Manage the monitoring of water network, facilitate the work order creation for inspections, and help maintain accurate log reports of network operations.

• Contribute to the development and execution of operational strategies aimed at improving the performance of field operations across wet utilities and ensuring the reliability and quality of services offered.
• Support supplementary & emergency water supply management, facilitate communication of delivery schedules, assist with rescheduling as needed, and contribute to the maintenance of detailed records regarding emergency water dispatches.

• Ensure periodic monitoring of on-ground wet utility facilities and wet infrastructure related equipment conditions as per the guidelines and identify opportunities for preventive and corrective maintenance activities to ensure optimal availability and reliability.
• Support the creation and execution of water tankers dispatch plans, facilitate end-user communications, and assist in maintaining records for water tank quantity and quality.

• Ensure timely allocation of the field workforce to the site in-order to manage normal or disturbed state operations, responding to emergency, and restoring the water supply.
• Execute and liaise with PPP – Water O&M: Lead the review and rescheduling of maintenance procedures and schedules of primary water network, communicate changes to PPP, and oversee water quality assessments and sampling management at collection and delivery points.

• Support in managing escalations of risks and coordinating responses to minimize operational impact across wet utilities.
• Support the water tank maintenance plan revisions and end-user notifications, assist in workforce allocation for inspections, and contribute to the management of work orders and communication strategies.

• Implement corrective actions identified specific to wet utilities during emergencies, operational disruptions, equipment breakdowns, or quality concerns, under the guidance of the leadership team.
• Proactively manage compliance across processes, guidelines, and operational efficiency measures, within the purview of field operations and maintenance across wet utilities under the guidance of the leadership team.