Manager, Risk - Claims

Meet Vestis®: For the People Who Make It All Work
At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.
Join us and build a career supporting the people who make it all work.

Position Overview:
We are seeking a highly motivated and goal-oriented Manager, Risk & Claims to join our team. The ideal candidate will have a strong background in risk management, with experience in claim management, contract reviews, insurance analytics, and insurance renewal processes. This role presents an excellent opportunity for someone who is eager to learn and grow into a larger leadership role within our organization.

Key Responsibilities:

• Following the direction of leadership, oversee the daily elements of the company's risk management program, including identifying, assessing, and mitigating operational, financial, and strategic risks.
• Oversee the successful handling of workers compensation, auto liability and general liability claims in the US and Canada including reserve and settlement approval, implementation of cost containment measures and successful resolution of claims. Serve as primary resource/liaison for TPA and internal stakeholders.
• Utilize insurance analytics and data-driven insights to evaluate claims program performance, identify trends, and recommend enhancements to risk management strategies.
• Develop and maintain relationships with Field leaders to provide updates on open workers compensation claims, influence safety culture and return to work opportunities
• Provide strategic guidance and oversight of the litigation management program
• Lead the insurance allocation process to drive accountability and ensure seamless interaction with operations and accounting.
• Conduct thorough reviews of contracts, agreements, and leases to identify potential risks and liabilities, and recommend appropriate risk mitigation strategies.
• Coordinate the collection and auditing of renewal materials for and the maintenance of insurance policies, including reviewing policy terms and conditions, and ensuring compliance with contractual requirements.
• Gather insurance underwriting information and loss data, prepare submission documents, and assist in negotiating terms and pricing with insurance providers
• Develop and maintain relationships with insurance brokers, carriers, and other external partners to optimize insurance program effectiveness and cost efficiency.
• Provide guidance and support to internal stakeholders on risk management best practices, insurance coverage issues, and contract negotiation strategies.
• Actively participate in professional development opportunities to expand knowledge and skills in risk management and insurance.

Qualifications:

• Bachelor's degree in Risk Management, Business Administration, Finance, or a related field; advanced degree or professional certification (e.g., ARM, CPCU) preferred.
• 5-10 years of experience in risk management or insurance-related roles, with details experience relevant to claims, TPAs, policy management, renewal marketing, and Certificate of Insurance management.
• Strong understanding of insurance principles, policies, and practices, with experience in claim management, contract reviews, and insurance analytics.
• Excellent analytical skills, with the ability to analyze complex data sets and communicate findings effectively to key stakeholders. Experience with Power BI preferred.
• Detail-oriented with strong organizational and project management skills, capable of managing multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external partners.
• Demonstrated commitment to continuous learning and professional growth, with a desire to expand knowledge and skills in risk management and insurance.
• Experience in both the United States and Canada is preferred, but not necessary.

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.

Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.