Manager - Sales and Operations

Job Title: Manager - Patient Care Specialist (Sales, Operations, Strategy & Business Growth)

Location: Gurugram Sector 14

Working Days: 6

Experience Required: 4 - 8 Years

What we are looking for:

HexaHealth is a fast-growing healthcare organization committed to enhancing patient care

experiences. We are looking for a dynamic Manager - Patient Care Specialist to drive category

growth, optimize service delivery, and ensure exceptional patient experiences.

Eligibility:

● Education: Bachelor’s degree in Business, Management, or related field (MBA preferred).

● Experience: 4-8 years in category management, business strategy, or similar roles.

● Strong analytical, communication, and stakeholder management skills.

● Self-driven with a patient-first mindset and a results-oriented approach.

Job Responsibilities:

● Develop and execute category growth strategies to enhance patient acquisition and

retention.

● Track key performance indicators (KPIs) like revenue, profitability, and patient satisfaction.

● Conduct market research to identify trends and competitive insights.

● Collaborate with product and tech teams to streamline service delivery.

● Ensure high patient satisfaction by addressing feedback and resolving escalations.

● Work closely with marketing, operations, and finance teams to meet business goals.

About HexaHealth:

At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We would like to be synonymous with surgery information and discovery. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.

Website Link: https://www.hexahealth.com/

LinkedIn Link: https://www.linkedin.com/company/hexahealth/

Career Page Link: https://www.hexahealth.com/careers