Manager - Sales & Marketing

Key Responsibilities

• Sales Strategy & Planning: Develop and implement sales & marketing plans, set goals, and monitor performance against KPIs.
• Business Development: Prospect for new clients (corporate, group, events), cold call, network, and attend industry events.
• Client Relationship Management: Maintain and grow relationships with existing accounts, manage large accounts, and conduct site inspections/familiarization tours.
• Revenue Management: Maximize occupancy, Average Daily Rate (ADR), and revenue from all outlets (rooms, events, F&B).
• Market Analysis: Analyze market trends, competitor activity, and identify new opportunities.
• Team Leadership: Lead, train, and motivate the sales team to achieve targets.
• Collaboration: Work closely with Marketing, Operations, Finance, and other departments.
• Reporting & Budgeting: Prepare sales reports, manage the sales budget, and track performance metrics.
• CRM Management: Maintain accurate client data and manage sales activities within the CRM system.

Essential Skills & Qualifications

• Proven sales and hospitality experience.
• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently and lead a team.
• Excellent organizational and time-management skills.
• Analytical skills for market and sales data.
• Proficiency with sales technology and CRM software.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

• Commuter assistance
• Internet reimbursement

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Hotel: 10 years (Required)
• Sales: 5 years (Required)

Language:

• English (Required)
• Hindi (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person