Manager - Services

Department / Division

Operations

External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

• Retailers – Store Managers

• Outsourced Agencies – Facility Managers, Supervisors

• Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC

• Government/ regulatory bodies

• Vendors/ contractors
  

Minimum Qualification

(i.e education, training etc.)

• BE Electrical
  

Minimum Experience

• 7 – 8 years of experience in Engineering; with at least 4 - 5 years in retail/real estate industry
  

Special Skills/Attributes

(required for performing the job effectively)

• Sound understanding of electrical engineering equipment and systems

• Knowledge of infrastructure installations

• Knowledge of electrical maintenance policies and processes
  

Overall Purpose/Objective

Of the job

Responsible for implementation of the maintenance strategy across all the electrical equipment / systems within the property and adherence to preventive maintenance schedules and timely resolution of retailer issues

Key Responsibilities

(List major responsibilities, that you have, to achieve the key objectives)

• Obtain proper handover from the Project team in terms of understanding of infrastructure installations, safety standards of equipment’s and conduct thorough checks of all equipment’s/ systems post installation

• Formulate a planned preventive maintenance schedule (PPM) for all electricalequipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual

• Ensure that all the necessary log-books/ daily checklists are filled in on time and record the snags for all key electrical/systems equipments

• Undertake breakdown maintenance after determining the causes for breakdown and resolve the same in minimum time

• Undertake daily inspection of the escalator and elevator equipment/ systems across the property to check its physical condition and functioning

• Supervise the checks of equipment/ systems carried out by the outsourced staff and review the checklists obtained from them

• Prepare a daily list of the checks that need to be carried out on the various equipment/ systems with their frequency (daily/ weekly/ monthly/ quarterly etc.) based on the equipment manual

• Manage the deployment of outsourced staff, in coordination with Chief Engineer, in order to ensure that all the critical equipment/ areas are adequately manned

• Schedule inspection of major equipments in such a way that each equipment will be checked at least once in a month viz. Chillers, Pumps, Escalators, Elevators, Diesel Generators, HT & LT Panels, Electrical Rooms, Sewage Treatment Plant, Reverse Osmosis Plant etc.

• Provide necessary support to the retailers in timely and effectively resolving their issues pertaining to engineering/ technical such as power supply, lighting, sound systems etc

• Identify the agencies for the purpose of Annual Maintenance Contract (AMC) and define scope of work for them based on the areas to be covered and services to be provided

• Check and verify bills raised for any maintenance work undertaken within the property through job orders/ contractors

• Track the CAM expenses and provide the consumption figures for utilities (i.e. HVAC, water etc.) to the Finance team so as to support them in billing the common area expenses to the respective retailers

• Liaise with government/ regulatory bodies (such as Power Company, Fire department) and/ or their representatives such as lift supervisor, electrical inspector etc. to obtain the necessary licenses/permissions, etc