MANAGER- SMART SOLUTION

MANAGER- SMART SOLUTION

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Responsibilities

• Develop and execute sales plans and strategies to achieve revenue targets.
• Support the development and implementation of service offerings and smart solution products based on market needs and customer requirements.
• Coordinate and maintain relationships with manufacturers and vendors, ensuring high-quality solutions and reliable partnerships to support ongoing projects.
• Identify and establish relationships with key enterprise clients, government entities, and private sector companies.
• Supervise and guide the smart solutions team, monitoring performance, providing day-to-day support, and ensuring achievement of project and sales targets.
• Assist in driving product enhancement and innovation initiatives, including contributing to research activities and supporting development of new solution concepts.
• Drive sales for IT solutions including Storage, network infrastructure, cybersecurity, cloud-based security solutions, and unified communication platforms.
• Support the review of client agreements, ensuring secure payment terms and compliance with approved commercial and contractual requirements.
• Use strong communication and negotiation skills to coordinate resolution of KPI deviations, project issues, or minor contractual claims.
• Develop deep understanding of client IT infrastructure needs and position relevant solutions to address challenges.
• Ensure standardization of processes and SOPs across smart solution projects to improve consistency, service quality, and client delivery standards.
• Engage with clients regularly to understand operational needs, provide updates, address concerns, and help maintain a high level of client satisfaction.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Transportation, Logistics, Supply Chain and Storage

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