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MANAGER- SMART SOLUTION
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- Develop and execute sales plans and strategies to achieve revenue targets.
- Support the development and implementation of service offerings and smart solution products based on market needs and customer requirements.
- Coordinate and maintain relationships with manufacturers and vendors, ensuring high-quality solutions and reliable partnerships to support ongoing projects.
- Identify and establish relationships with key enterprise clients, government entities, and private sector companies.
- Supervise and guide the smart solutions team, monitoring performance, providing day-to-day support, and ensuring achievement of project and sales targets.
- Assist in driving product enhancement and innovation initiatives, including contributing to research activities and supporting development of new solution concepts.
- Drive sales for IT solutions including Storage, network infrastructure, cybersecurity, cloud-based security solutions, and unified communication platforms.
- Support the review of client agreements, ensuring secure payment terms and compliance with approved commercial and contractual requirements.
- Use strong communication and negotiation skills to coordinate resolution of KPI deviations, project issues, or minor contractual claims.
- Develop deep understanding of client IT infrastructure needs and position relevant solutions to address challenges.
- Ensure standardization of processes and SOPs across smart solution projects to improve consistency, service quality, and client delivery standards.
Engage with clients regularly to understand operational needs, provide updates, address concerns, and help maintain a high level of client satisfaction.
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