Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: This job manages software development projects, implements processes, ensures project delivery, analyzes technical issues, collaborates with stakeholders, and communicates technical issues with non-technical audiences. It involves setting operational targets and driving operational rigor.

Job Description:

Essential Responsibilities:

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
• Competent at communicating technical issues with non-technical audiences
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Additional_Responsibilities_And_Preferred_Qualifications:

What you need to know about the role-

This is an Engineering Manager role with Venmo Payments team. We are looking for technology leader who leads with compassion, brings out the best in other people, builds high performing teams and delivers complex projects with high level of quality in a timely manner. This role requires strong technical expertise in backend systems and experience in leading a scrum team.

Meet our team

Engineering is a craft, and at Venmo we want the internals of our software to be as elegant as the end user experience we are designing. We spend our days scaling our payment backend services and building new features to meet and exceed our user’s needs and wants. We teach and learn from one another and push each other to be at our creative and analytical best. We work to push our technology forward with respect to functionality, performance, reliability, and scalability.

Your way to impact

You will have the opportunity to work on one of the biggest payments platforms that caters to 65 million active users and processes transactions worth billions of dollars. Given all these fun challenges, we are a fast-paced organization going through rapid growth that is solving technical challenges at exponential scale. As an organization, we have a strong culture of committing to goals and delivering on timelines.

Your day to day

• Manage a scrum team of 4-6 engineers.
• Exhibits end-to-end ownership of deliverables.
• Directly manage software development projects ((including program management) and execution through individual contributors.
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Works with NiaB (Product, PMO) to deliver high-quality solutions on time

• Provide technical leadership to scrum team and own the performance and availability of the services as well as participate in on call rotations and provide support during incidences.
• Coach engineers on team and help them in their career growth
• Build strong partnerships with various non-engineering teams such as product, support, finance operations, compliance and legal.

What do you need to bring

• Bachelor’s and/or master's in computer science, or a related field of study, or equivalent experience
• 8+years’ experience with Python or equivalent high-level programming language
• 4+ years of experience managing a team of software engineers including performance management.
• Advanced skills with RDBMS and NoSQL data stores, caching solutions (e.g. Redis, ElastiCache, Hazelcast) and messaging/queuing protocols/systems such as SQS/Kafka/RabbitMQ/Pulsar
• Ability to lead projects and mentor all levels of engineering staff, along with managing relationships with Product, Engineering Operations and non-technical business and support teams
• Expert with distributed services and backend systems
• Expertise with building services on public cloud – AWS, GCP, Azure
• Experience in managing infrastructure as code using Terraform
• Experience working with fault-tolerant and scalable distributed services and systems.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.