Manager- Supplier Quality Engineering (Atlanta/Germantown)

Group Presentation

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Manager- Supplier Quality located in Atlanta, GA or Germantown, TN.

Responsible for driving supplier excellence across the full lifecycle of sourced and manufactured components. This role ensures supplier compliance with TK Elevator specifications and industry standards (e.g., ISO 9001) from onboarding through sustained performance monitoring and development.

The position leads cross-functional collaboration with Engineering, Supply Chain, Manufacturing, and Field Operations to support existing and new product development, manage change impacts, proactively reduce supplier-related Cost of Poor Quality (CoPQ) and record accurate information in support for a cost recovery process. A critical focus is placed on the Production Part Approval Process (PPAP), supplier audits, and corrective action effectiveness to ensure robust quality systems and field responsiveness.

This role is instrumental in enabling fast-track initiatives, mitigating risk, and ensuring that suppliers meet evolving technical, regulatory, and operational requirements in a dynamic and high-performance environment.

ESSENTIAL JOB FUNCTIONS:

• Support Existing & New Product Development: Ensure supplied components meet evolving specifications throughout the development cycle, with systematic and auditable communication to suppliers overseeing design level impacts coordinating and synchronizing cross-components and subsystem changes.
• Supplier Risk & Performance Management: Collaborate cross-functionally to identify and address issues with high-risk suppliers, driving sustainable corrective actions and continuous improvement.
• Audit & Compliance Oversight: Conduct supplier audits based on risk, performance, and stability to ensure compliance and mitigate supply chain risks.
• Performance Improvement & Recovery: Lead year-over-year supplier performance improvements and implement structured recovery plans for underperforming suppliers.
• Data & Stakeholder Communication: Provide timely supplier performance data and maintain clear communication with stakeholders on escalated issues and recovery progress.
• PPAP & Production Support: Lead the Production Part Approval Process (PPAP), track readiness KPIs, and ensure the availability and quality of supplied components to support production throughput.
• Supplier Optimization & Lifecycle Management: Oversee supplier selection, onboarding, performance monitoring, and termination, ensuring consistent quality, delivery, and cost improvements and/or recoveries through prompt case investigation, responsibility-accountability agreement and recording.
• Process Documentation & QMS Leadership: Lead the documentation of Supplier Quality procedures within the TKE Quality Management System (QMS) and participate in executive and plant-level quality reviews.

Who we are looking for

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Engineering, Technical, Scientific, or Business-related discipline.
• Minimum 5 years of experience in manufacturing, distribution, or fulfillment environments, with a strong understanding of engineering principles, technical specifications, and industrial processes.
• 5+ years of progressive leadership in supply chain or manufacturing, ideally within the elevator, automotive, or aeronautical industries, with a focus on operational excellence and cross-functional collaboration.
• 5+ years of quality management experience in plant, contract manufacturing (CMO), or corporate environments, overseeing quality systems, audits, and continuous improvement initiatives.
• Strong multitasking and prioritization skills in dynamic environments.
• Proven cross-functional leadership and effective communication across diverse audiences.
• Analytical mindset with demonstrated ability to interpret data and drive measurable results.
• Experience in supplier development across quality, delivery, cost, and capacity.
• Strategic collaboration with sourcing to ensure reliable, cost-effective supply.
• Adaptability and resilience in fluid situations with a focus on consistent outcomes.
• Ability to inspire innovation and motivate teams and partners to exceed expectations.
• Proven experience managing plant-level quality operations, preferred

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Job Reference: US_901745_ET_TKELECP12585