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Manager - Supply Chain

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JOB TITLE

Manager - Supply Chain | MAF Retail | Head Office KSA

Role Summary

The Manager – Supply Chain is responsible for leading and optimizing end-to-end supply chain operations for the Retail Discount business in KSA. The role ensures efficient demand planning, warehousing, transportation, supplier collaboration, and last-mile delivery to stores. The position plays a critical role in enabling cost-effective, agile, and reliable product availability to drive the Retail Discount format’s growth and profitability in the Kingdom.

ROLE PROFILE

  • Develop and implement supply chain strategies aligned with Retail Discount business objectives.
  • Lead demand forecasting, replenishment planning, and DC capacity utilization to ensure cost efficiency and product availability.
  • Partner with Commercial, Operations, and BD teams to support store expansion and format-specific requirements.
  • Oversee warehouse operations (inbound, storage, outbound) ensuring SLA adherence, accuracy, and efficiency.
  • Manage transportation networks and drive route optimization for cost-effective last-mile delivery across KSA.
  • Negotiate and manage contracts with logistics partners and monitor supplier performance against KPIs.
  • Establish and monitor KPIs (OTIF, inventory accuracy, fill rate, cost per case) and ensure compliance with policies and HSE standards.
  • Lead, coach, and develop supply chain teams, fostering a high-performance culture and capability building.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Business Administration, or Engineering; professional certifications (CSCP, CPIM, Lean Six Sigma) preferred.
  • 7–10 years of progressive supply chain/logistics experience, ideally in retail or FMCG, with proven expertise in demand planning, warehousing, transport management, and managing 3PL/4PL providers in KSA or GCC.
  • Strong analytical, planning, and problem-solving skills with commercial acumen to balance cost and service.
  • Proficiency in ERP/SAP and supply chain planning tools; fluent in English (Arabic is an advantage).
  • Leadership and team development capabilities with experience in cross-functional collaboration.
  • Ability to drive process improvements and implement best practices in supply chain operations.

What We Offer

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

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