Manager - Supply Chain Management

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Mode Of Work

JOB DESCRIPTION- Manager -SCM Enablers (Reporting and Analytics)

Work From Office -Hybrid Role

City: Mumbai

Default Band: B3-2

Facility/Office: MUMBAI - EQUINOX



Responsibilities

• Reporting & Analytics
• Lead the Business Reporting & Analytics vertical to establish and maintain effective tracking mechanisms for SLAs, KPIs, and other operational metrics.
• Act as single point of contact for the reporting and analytics requirements.
• Ensure timely and accurate reporting across periodic and ad-hoc requirements, maintaining high standards of data integrity.
• DataLake Report Management
• Oversee development of new reports and ensure successful User Acceptance Testing (UAT).
• Maintain report accurately and resolve issues in collaboration with IT teams.
• Ensure documentation of all reporting developments and change requests.
• QlikSense Reporting & Analytics
• Design and develop QlikSense dashboards and reports based on stakeholder requirements.
• Deliver actionable insights to monitor and improve business performance.
• Leadership Reporting
• Serve as the primary point of contact for leadership-level reporting.
• Validate and deliver monthly, quarterly, and ad-hoc reports for senior management.
• Analytics & Data Quality
• Implement advanced analytics (inferential and predictive) to support strategic decision-making.
• Conduct periodic data cleanup and ensure compliance with data privacy and security policies.
• Perform UAT for analytics solutions and proactively manage scope changes or challenges.
• Team & Stakeholder Management
• Lead the Reporting team and govern reporting activities.
• Foster strong relationships with stakeholders and ensure clear communication and alignment.
  
  

Qualifications & Experience

• Education: Graduate in any discipline (technical or analytical background preferred).
• Experience: 6 to 12 years in Reporting, Analytics, or MIS within a supply chain or operations environment.
• Technical Skills:
• Proficiency in QlikSense, SQL, and statistical tools (inferential & predictive analytics).
• Experience with SAP related reporting.
• Experience with AI/ML concepts and their application in reporting.
• Familiarity with PowerApps, PowerQuery, and automation tools is a plus.