Knowledge of:
1. Managerial principles and practices.
2. Enterprise Resource Planning (ERP) HR, Student and Financial systems such as PeopleSoft.
3. Computer programming languages, utilities, business applications and operating systems used within the District.
4. Database management systems.
5. Advanced principles and techniques of systems analysis application design and computer programming and documentation.
6. Operation, capabilities and limitations of enterprise systems.
7. Computer and network equipment information service operations.
8. Computer backup and security techniques and issues.
9. Higher education administrative practices.
10. Budgeting principles and practices.
11. Project management principles and practices.
12. Policies and objectives of assigned program and activities.
13. District organization, operations, policies and objectives.
Skill in:
1. Leadership, supervisory and managerial principles and practices, including selection, training, evaluating and discipline.
2. Planning, organizing, and managing the day-to-day activities, services and operations of the Department’s systems and programming staff.
3. Analyzing user needs and developing effective systems and programs.
4. Analyzing and evaluating enterprise business systems.
5. Designing, coding, compiling and implementing structured computer programs.
6. Analyzing and troubleshooting difficult situations accurately and adopting an effective course of action.
7. Planning and coordinating the effective utilization and customization of software and hardware to meet District needs.
8. Performing difficult and complex programming in the analysis of systems requirements and development of computer applications.
9. Interpreting complex data and information.
10. Applying principles and techniques of computer programming to specific user needs and problems.
11. Developing technical documentation.
12. Establishing and maintaining effective working relationships with those contacted in the course of work.
13. Reading, interpreting, applying, and explaining rules, regulations, policies, and procedures.
14. Communicating clearly and concisely, both orally and in writing.
15. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race, and ethnic backgrounds of community college students, faculty, and staff.
16. Mediating difficult and/or hostile situations.
17. Preparing and administering department budgets.
18. Providing technical assistance to District’s system users.
19. Working independently with little direction.
20. Preparing and maintaining detailed records and prepare reports, proposals, policies, and programs.
21. Providing project leadership for user department staff, vendors and other project personnel.
22. Translating departmental requirements into technical specifications, database designs, and web page layouts.
23. Establishing and meeting project schedules and timelines.