Manager, Third-Party Risk Management

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Role Overview

We are looking for an experienced Third-Party Risk Management (TPRM) Team Lead with 5+ years of relevant experience, including 1-2 years in a leadership or senior capacity, to join our Global Third-Party Risk Management team at Checkout. This role is crucial for ensuring the quality, consistency, and timely execution of all TPRM assessment activities, continuous programme improvement, timely escalations to senior management, and ensuring adherence to SLAs.

Responsibilities

• Team leadership and management, including day to day leadership and oversight, mentorship to a team of TPRM Associates, management of team workload including work allocation to the team

• Quality Assurance and review of risk assessments, ensuring findings are accurate, risk levels have been assigned appropriately and in line with the methodology, and control gaps are clearly identified

• Ensure the team is adhering to internal SLAs, and escalating to TPRM leadership with any risks and issues

• Provide regular reporting on project status and update to TPRM manager and TPRM senior manager, including overall operational updates, key metrics on open assessments, risks and issues, policy non compliance, and open remediation actions

• Collaborate with internal stakeholders (e.g., business owners, procurement, infosec, business continuity, compliance) for any escalations and outstanding items.

• Contributing to the continuous improvement of our third-party risk management program.

• Understanding and staying current on relevant regulations (EBA Outsourcing Guidelines, DORA, FCA, etc.) and industry best practices.

Qualifications

• 5+ years of experience in risk management, audit, compliance, or a related field, with at least 2 years in a leadership or supervisory role for a large scale project

• In-depth knowledge of third-party risk management frameworks, regulations, and best practices.

• In-depth knowledge across various risk areas including Data Privacy, Infosec, Business Continuity, Anti-Bribery and Corruption

• Strong leadership, team management, and interpersonal skills.

• Excellent analytical, problem-solving, and decision-making abilities.

• Effective communication and presentation skills, including to senior leadership

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram