Manager, Training & Organizational Development

Position Description

• 
  Advancing more effective, fair and equitable criminal justice system.
• Furthering economic justice, equity, and opportunity for all Harris County residents, especially those often and historically left behind by government programs.
• Ensuring equitable outcomes in health and access to quality, affordable healthcare
• Fighting for environmental and climate justice that keeps all communities safe and healthy.
• Equitably investing in developing and maintaining resilient infrastructure and transportation for the 21st century
• Building and defending voting rights and a democracy that ensures equitable representation.
• Progressing equity and social and racial justice as common threads through all areas of public policy and public service.

• Lead the design, delivery, and evaluation of learning programs that support staff development, leadership capability, compliance, and team effectiveness.
• Expand and evolve the Precinct One Leadership Academy, including new cohorts, modular content, and integration with strategic plan goals.
• Launch in-house training on core topics such as internal policy utilization, customer service, DEI, and emergency preparedness.
• Develop and promote learning pathways and toolkits to support new managers and supervisors in their roles.
• Design and lead employee engagement survey initiatives, pulse checks, and listening campaigns to gather input and inform HR strategy.
• Partner with HR and Senior leadership to interpret engagement data and develop targeted action plans.
• Build frameworks for continuous improvement in employee satisfaction, experience, and culture.
• Lead the development of an internal employee recognition programming that celebrates milestones, achievements, and exemplary service.
• Collaborate with HR Business Partners to identify drivers of employee retention and develop targeted retention strategies across departments.
• Support departments with organizational development tools such as change management, team effectiveness strategies, and manager coaching.
• Design tools such as a "Manager's Guide" to standardize performance expectations, accountability, and leadership alignment with organizational values.
• Facilitate retreats, workshops, and strategic planning sessions across departments to build team cohesion and goal clarity.
• Serve as the primary liaison with external leadership development and training vendors, ensuring alignment of content and delivery with internal priorities.
• Monitor vendor performance and support contracting, budgeting, and scheduling for learning services.
• Evaluate vendor proposals and recommend solutions that address future learning and development needs.
• Track and report on key training metrics such as program participation, employee satisfaction, and ROI.
• Maintain accurate records related to licensures, certifications, and compliance training across the workforce.
• May serve as a supervisor to training or OD-related personnel in the future, including interns or support staff.

Requirements

Education:

Experience:

• At least five (5) years of progressively responsible experience in learning & development, organizational effectiveness, or leadership development, preferably in public sector or mission-driven environments.

Licensure:

• Valid driver’s license (Texas) upon hire

• Knowledge of employee engagement principles and survey methodologies, including techniques for designing, implementing, and evaluating engagement strategies that inform organizational decision-making.
• Skill in facilitation, instructional design, and project management, with the ability to design and deliver effective learning programs and manage complex initiatives from concept to completion.
• Skill in vendor and budget management, including coordinating contracts, evaluating proposals, and maintaining productive relationships with internal and external stakeholders.
• Ability to collect, analyze, and interpret workforce data, draw meaningful insights, and communicate trends and recommendations effectively to executive leadership and department leaders.

Preferences

Education:

• Master’s degree in Human Resources, Organizational Development, Education, or a related field (preferred)
• Strong DEI lens and understanding of inclusive training principles.

Experience:

• Public sector or nonprofit HR experience.

Certifications:

• CPLP – Certified Professional in Learning and Performance (preferred)
• Prosci – Prosci Change Management Certification (preferred)
• SHRM – Society for Human Resource Management (preferred)
• Proficiency in tools like SurveyMonkey, Qualtrics, Learning Management Systems, or e-learning software.

General Information

Position Type and Typical Hours of Work:

• Full-time | Regular

What You Get in Return
You will be surrounded by coworkers who bring their best daily. Passionate people who want to make a difference in the communities Precinct One serves and Harris County as a whole.You will be in a mission-driven organization surrounded by colleagues who bring their best to work each day and collaborate to make a difference in the communities Precinct One serves along with Harris County as a whole.

Harris County employees receive a competitive salary plus medical, dental and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation, sick time and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

• 457 Deferred Compensation Plan

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.