Manager - Warehouse Operations (FMCG Background)

Key ResponsibilitiesA. Warehouse Operations Management

• Plan, supervise, and control warehouse activities including receiving, storage, picking, packing, dispatch, and reverse logistics.
• Ensure daily operational targets are achieved (OTIF deliveries, picking accuracy, dispatch timelines).
• Maintain optimal warehouse flow and manage space utilization effectively.

B. Inventory Management

• Ensure accurate stock levels through daily cycle counts, monthly stocktaking, and reconciliation.
• Maintain zero variance between physical stock and system stock.
• Implement FIFO/FEFO practices for perishable and short-shelf-life products.

C. Systems & Process Control

• Oversee operation of Warehouse Management System (WMS) / ERP (SAP, Oracle, etc.).
• Generate and review MIS reports: stock ageing, slow-moving items, goods return analysis, discrepancies.
• Drive process improvements using Lean, Kaizen, 5S, and automation initiatives.

D. Manpower Management

• Manage a team of supervisors, warehouse executives, pickers, loaders, and material handlers.
• Prepare manpower rosters based on workload forecasting.
• Train and develop warehouse staff to maintain skill and performance standards.

E. Vendor & Logistics Coordination

• Liaise with transporters, suppliers, and third-party logistics partners (3PL).
• Ensure timely inbound and outbound coordination with procurement, sales, production, and distribution teams.
• Monitor logistics costs and negotiate better rates with transport partners when required.

F. Compliance, Safety & Audits

• Ensure adherence to safety guidelines and statutory norms (FMCG hygiene standards, FSSAI, fire safety).
• Conduct periodic audits: safety audits, stock audits, process audits.
• Implement strict governance on material handling equipment usage (pallet trucks, forklifts).

G. KPI & Performance Monitoring

• Track warehouse performance through KPIs such as:
• OTIF (On-Time In-Full) deliveries
• Picking accuracy
• Inventory accuracy
• Warehouse productivity (per man-hour)
• Cost per order processed
• Stock ageing and shrinkage levels
• Prepare weekly, monthly, and quarterly performance reviews.

Job Type: Full-time

Pay: Rs220,000.00 - Rs250,000.00 per month

Work Location: In person