Market & Communications Manager, Accountable Care

POSITION SUMMARY

The Market and Communications Manager, Accountable Care, is responsible for planning, developing, and executing insights-driven marketing and communication initiatives supporting the business development, operations, client success, and clinical teams for Sound’s accountable care organization (ACO). The Market and Communications Manager, Accountable Care, will partner strategically with service line leaders, business development, operations, client success, and clinical teams to identify and address targeted needs. This can include, but is not limited to, collateral and partner resource development, partner communications, creating compelling messaging, managing the reporting of campaigns, optimizing performance, and reporting results to internal stakeholders.

The Details: This is a full-time, remote position

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and provide copy and creative direction for marketing and partner resources content, including, but not limited to, presentations, partner communications and town halls, training and launch materials, online learning platform, one-pagers, video, etc.

• Manage the Sound brand by developing messaging and content and ensuring consistency in the partner experience from business development to implementation and ongoing partner success and satisfaction.

• Owner of content and user experience of Sound’s ACO Academy, an online resource platform for ACO partners

• Support, educate, and foster engagement across all internal stakeholders on best practices for tracking, managing, and nurturing leads.

• Internal promotion of the ACO.

• Track, optimize, and report on key performance metrics for marketing activities.

VALUES

• Visionary: Demonstrates the ability to see, articulate and share the future of the organization in ways that engage and motivate those around them with a clear vision and plan for the future.

• Passionate: Demonstrates genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on.

• Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process

• Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction.

• Adaptable: Demonstrates flexibility and a willingness to change as circumstances evolve.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent writing, editing skills and communication, with close attention to detail

• Ability to manage complex projects and prioritize effectively in a fast-paced environment

• Advanced Microsoft Office user (Word, PowerPoint, Excel, Outlook)

• Experience with marketing automation, email marketing, and CRM

• Familiarity using qualitative and quantitative data to make informed marketing and communications decisions

EDUCATION AND EXPERIENCE

• Bachelor’s degree in marketing, advertising, communications, or related discipline

• 5+ years of marketing experience, preferably in a healthcare, accountable care, or agency role

SALARY RANGE

This position offers an annual salary range of $100,000- $120,000, plus bonus opportunity. Exact salary will depend on the candidate’s experience, education and geographic location.

Equal Opportunity Employer
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