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Market Manager - Alternative Accommodation
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About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction
As a Market Manager for Alternate Accommodation, you will be based in the UAE and lead our efforts to grow this key portfolio across the Middle East and Africa (MEA) region.
In this Role, you’ll get to:
- Develop business strategies to achieve growth targets and expand inventory coverage for the Alternative Accommodation portfolio (Non-standard hotels) in the MEA region.
- Analyze market landscape and dynamics to identify challenges and opportunities through data analysis, market research, and competitive intelligence.
- Collaborate with external stakeholders, including property management companies and travel partners, to develop the assigned area; this includes organizing destination workshops and attending exhibitions as required.
- Maintain and enhance existing partnerships by monitoring performance, providing ongoing support, and driving revenue growth for the current portfolio.
- Possess knowledge of the technical integration for various software and Channel Manager partners.
- Take a customer-centric approach to ensure hotel content, rates, and availability are competitive, aligned with company standards, and offer the best value to Trip.com customers.
- Collaborate with other regions, the operations team, and cross-functional teams to ensure the seamless execution of business initiatives.
- Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions.
- Perform other tasks as assigned based on business needs.
What you'll Need to Succeed:
- Fluent in English.
- Proactive with a strong sense of ownership.
- Team player with a driven, "get it done" attitude.
- Detail-oriented with fast learning capabilities.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong strategic thinking, negotiation, and communication skills, with the ability to build and maintain relationships at all levels.
- Creative, innovative, and able to effectively drive and manage change.
- A minimum of 3 years of experience in sales, business development, or revenue management within the online travel, hospitality, or e-commerce industry.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Have a good trip, and see you soon!
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