Marketing Analyst - Training

Job Title : Dealer Program Manager

Location : Warren MI, Hybrid

Job Type: Ongoing W2 Contract

Expected hours per week (must include “per week”) : 40

Schedule (include days, hours, onsite/hybrid or remote) : 8am-5pm; Monday and Friday Remote, Tuesday, Wednesday and Thursday Onsite

Pay Range (must include “per hour”) : $42-$55

Job Description

We are seeking an individual to own and optimize dealerA lead management and customer engagement initiatives across dealerships in Metro Detroit. This role advances dealership performance, strengthens vendor partnerships, and turns complex processes into scalable, dealer friendly solutions that improve adoption and outcomes. You will serve as a program expert, cross functional collaborator, and trusted resource for field teams, dealers, and vendor partners.

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Key Responsibilities

• Own and manage Data Mining program within the IMR portfolio, driving operational excellence, performance visibility, and continuous improvement across brands.
• Collaborate across internal teams to align initiatives and deliver relevant, dealer focused content
• Build and maintain strong partnerships with approved vendors; oversee onboarding, performance reviews, and quarterly audits to ensure dealer value and program effectiveness.
• Draft Global Connect messages, newsletters, dealer one-pagers, field guides, and SharePoint content that communicate key program information.
• Maintain the BDC Support App, ensuring content is accurate, current, and easy for field teams and dealers to navigate.
• Analyze weekly and monthly performance data; translate insights into clear recommendations for vendors to improve dealer participation, adoption, and sales outcomes.
• Assist with planning and execution of the monthly webinar, managing timelines, vendor participation, content development, and dealer communications.
• Assist with ongoing maintenance of the BDC Support App, ensuring content is accurate, current, and easy for field teams and dealers to navigate.
• Facilitate Dealer Advisory Board sessions with top performing dealers to gather feedback, share best practices, and inform roadmap improvements.
  
  

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Qualifications

Required

Bachelor’s degree

2+ years OEM, field, or dealer experience

Bonus – experience in automotive lead management, CRM workflows, BDC operations, or digital retailing

Excellent communication, presentation, organization, project execution, and relationship building skills

Strong analytical skills with the ability to translate data into actionable strategies

Initiative-driven with a proven ability to work independently and make decisions with minimal direction

Experience in cross-functional collaboration and performance-based solution development

Vendor and program management experience

Proficiency in Microsoft Office tools (PowerPoint, Excel, Teams, etc.)

Willingness to travel (

Preferred

• Familiarity with digital tools and dealer program ecosystems.
• Experience working with vendor partners in a highly collaborative environment.
  
  

Benefits: 80 hours paid time off, and medical insurance contributions, dental vision and our 401k retirement savings plan

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