Marketing and Communications Coordinator

Become our Full-time Marketing and Communications Coordinator at Capps Plumbing & Sewer, Inc. in Wheeling, IL!

WHAT YOUR DAY ENTAILS:

In this Marketing and Communications Coordinator role at Capps Plumbing & Sewer, Inc., you are constantly coordinating integrated marketing campaigns across both the B2C (homeowner) and B2B (commercial/trade partner) sectors, ensuring that every message is always on-brand and aligned with our strategic goals. You act as the essential bridge, serving as the main liaison between leadership, various internal departments, and our external advertising agency to manage all timelines, approvals, and key deliverables effectively. You continually track and analyze marketing performance data to accurately measure ROI and interpret these findings into actionable, data-driven insights that you then recommend for improvement to leadership.

To Qualify For This Marketing And Communications Coordinator Position, You'll Need:

• 3+ years of experience in a marketing, communications, or advertising coordination role, ideally in both B2C (homeowner) and B2B (commercial/trade partner) environments, possessing 4-6+ years of experience is preferred
• Experience managing vendor or agency relationships, including tracking deliverables, reviewing creative work, and coordinating approvals
• Experience working with digital marketing platforms such as Google Ads, Meta Business Suite, or SEO tools, not to manage campaigns directly, but to review performance data, interpret results, and communicate insights to leadership and the agency
• Familiarity with design or content tools (e.g., Canva, Adobe Creative Suite, or CapCut) to assist with light, in-house content creation or collaborate effectively with external designers
• Strong organizational and communication skills
• Ability to manage multiple projects, meet deadlines, and work cross-functionally with internal teams

Preferred Qualifications:

• A bachelor's degree in marketing, communications, business, or a related field
• Ability to plan and execute multi-channel campaigns, including social media, email, SEO, and digital advertising
• Proficiency in interpreting and summarizing marketing analytics from digital platforms (Google Ads, Meta, SEO, and other channels) to provide actionable insights for leadership
• Strong strategic and analytical mindset
• Ability to connect marketing performance data to business objectives and recommend data-driven improvements
• Knowledge of or experience in the construction, home services, or trades industries

HOW WE CARE FOR OUR TEAM:

• Pay: $55,000 to $65,000 per year
• Schedule: 8 am-5 pm, Monday through Friday
• Perks: Our team members benefit from comprehensive health insurance (we cover half!), dental coverage, vision insurance, generous paid vacation, sick leave, paid holidays, and a 401(k) with a company match.

GET TO KNOW US:

At Capps Plumbing & Sewer, Inc., we see ourselves as more than just a plumbing service; we are an integral part of the community. Our goal is to deliver outstanding service to our clients while nurturing a work culture that emphasizes teamwork, innovation, and ongoing development. Operating from a modern 60,000 SQF facility, our work environment matches the advanced nature of our services. We place great importance on the well-being of our team, ensuring easy access to management, strong leadership, and the latest training, technology, and software to help everyone thrive in their roles.

Ready to join our team? Apply now! Just fill out the initial 3-minute, mobile-friendly application to become our next Marketing and Communications Coordinator.