Marketing Associate

About Us

Our mission is to offer the widest selection of fuel cell materials and STEM educational products in the world, along with the newest products and technologies from renowned international vendors. We are a fast-paced, growth-oriented organization operating under four brands: Fuel Cell Store, FuelCellsEtc, H-TEC Education, and Magical Microbes.

We are seeking a motivated and detail-oriented Marketing & Inside Sales Specialist to support revenue growth through digital sales channels and marketing initiatives.

Job Summary

The Marketing & Inside Sales Specialist is responsible for supporting inside sales and digital marketing efforts across multiple online platforms. This role focuses entirely on inside sales conducted through email-based quoting, inbound online inquiries, and Amazon—no outside or field sales required.

This position is ideal for someone who enjoys working with customers, managing online sales platforms, and contributing to marketing and advertising initiatives in a growing organization.

Key Responsibilities

Inside Sales & Customer Engagement

• Manage inside sales activities through online platforms, including email quoting, website inquiries, and Amazon.
• Respond to inbound customer inquiries and provide accurate quotes and product recommendations
• Build and maintain strong customer relationships to identify needs and drive product and service sales
• Support the full sales cycle from lead generation through order completion
• Identify upselling and cross-selling opportunities with existing and prospective customers

Marketing & Digital Advertising

• Assist with digital marketing initiatives including website updates, product listings, and promotions
• Support content creation for websites, email campaigns, and social media platforms
• Assist with online advertising efforts such as Google Ads, Amazon advertising, and PPC campaigns
• Help manage product pricing, product setup, and ongoing product optimization across platforms
• Track and analyze basic performance metrics to support continuous improvement

Qualifications & Skills

Required

• Strong written and verbal communication skills
• Ability to engage customers professionally in a digital and email-based sales environment
• Strong organizational and time-management skills with the ability to manage multiple priorities
• High level of ethics, integrity, and attention to detail
• Proficiency in Microsoft Excel and Word
• Comfortable writing professional emails and working with online sales tools

Preferred

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience)
• Experience in inside sales, marketing, customer service, or e-commerce support
• Familiarity with Amazon Seller/Vendor Central, Shopify, or similar e-commerce platforms
• Experience with digital marketing tools such as Google Ads, SEO, email marketing platforms, or analytics tools
• Experience with Adobe Creative Suite (e.g., Photoshop) or other graphic/content creation tools is a plus

Why You’ll Love This Role

• No cold calling or outside sales – all sales are inbound and online
• Variety in your day – a mix of sales, marketing, and digital platform work
• Growth-focused company with opportunities to expand skills and responsibilities
• Work with innovative products in the clean energy and STEM education space
• Collaborative team environment where your contributions directly impact company growth

Compensation & Benefits

• Salary starting at $30,000+ per year, based on experience and qualifications
• Salaried position (no commission structure)
• Employer-paid health care
• Employer-matched 401(k)
• Annual performance evaluations with opportunities for merit-based raises
• Full-time, stable employment in a growing organization

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Pay is determined by experience

Job Type: Full-time

Pay: From $30,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person