Marketing & Communication Director

Global Cleveland strengthens Northeast Ohio by welcoming and connecting international newcomers. We drive economic growth, build global connections, and create a more vibrant, inclusive community.

About the Role

We’re seeking a Marketing and Communications Director to lead strategy, branding, and communications across the organization.

This is a senior leadership role responsible for driving visibility, engagement, and fundraising through strong storytelling, campaigns, and partnerships.

What You’ll Do

Lead & Collaborate

• Manage all marketing functions and priorities
• Partner with internal teams to align messaging and campaigns
• Supervise and mentor marketing staff
• Build systems to track projects, timelines, and deliverables

Drive Brand & Campaigns

• Ensure consistent brand voice, visuals, and messaging
• Lead major campaigns (events, fundraising, anniversary initiatives)
• Create high-impact content (videos, campaigns, storytelling assets)

Support Events & Fundraising

• Partner with Development on fundraising campaigns
• Oversee event marketing and sponsorship materials
• Track performance (attendance, engagement, conversions)
• Manage promotional items (swag + inventory)

Own Digital & Content Strategy

• Oversee website, social media, and email marketing
• Manage newsletters, content calendar, and storytelling
• Lead multimedia efforts (podcasts, video, digital campaigns)
• Video Production

Lead Media & PR

• Build relationships with media outlets
• Pitch stories, send press releases, coordinate interviews
• Monitor coverage and expand visibility
• Respond to media inquiries

Track Data & Impact

• Monitor marketing performance (engagement, reach, ROI)
• Maintain CRM data (DonorView or similar)
• Provide reports and insights to leadership

Oversee Publications & Communications

• Lead production of:
• Annual Report
• Monthly newsletters
• Campaign materials
• Manage year-end donor communications

Support Leadership & Operations

• Coordinate Marketing Committee meetings
• Provide Board-level updates and reports
• Oversee A/V and Zoom for events and meetings

Manage Budget

• Develop and manage marketing budget
• Oversee vendors, materials, and expenses
• Ensure cost-effective, on-budget execution

What We’re Looking For

• Bachelor’s degree in Marketing, Communications, or related field
• 5–8+ years of marketing or communications experience
• Experience leading campaigns, branding, and strategy
• Strong leadership and team management skills
• Digital marketing + social media expertise
• CRM and email marketing experience (Salesforce/DonorView preferred)
• Strong writing, communication, and project management skills
• Cultural competency and passion for inclusive communities

Work Environment

• Fast-paced, collaborative nonprofit
• Occasional evenings/weekends for events
• Hybrid flexibility

What Success Looks Like

• Strong, consistent brand presence
• Increased engagement and media coverage
• Successful fundraising campaigns
• High-quality, on-time deliverables
• Clear, data-driven results

Benefits

Paid Health Insurance

Paid Dental Insurance

Paid Vision Insurance

Generous PTO

Paid Parking

Retirement Plan

Pay: $60,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Cleveland, OH 44115 (Required)

Work Location: Hybrid remote in Cleveland, OH 44115