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Marketing Manager

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Property Marketing Manager is responsible for developing monthly, quarterly and annual property level strategic plans and oversee various components of the following marketing functions: Promotions, Special Events, Horseracing and Advertising. Works closely with all Departments and Property GM to create exceptional experience for our target customers within our financial guidelines. Attention to detail, efficiency, and a commitment to providing excellent guest experience are key aspects of this role.

HOW YOU WILL CREATE THE EXTRAORDINARY

Works closely with all Departments and Property GM in the development, execution and analysis of effective marketing programs targeted to existing and new customers, including all customers of the Harrah’s and Caesars brands.
Responsible for increasing revenue on a year-over-year basis while maintaining the appropriate cost structures.
Establishes, maintains and controls department budgets for Promotions & Events and Advertising.
Manages all marketing programs and activities to ensure accuracy and integrity of all direct mail offers, offer redemptions, customer lists and customer records.
Supports all operating departments and marketing functions to ensure needs are met in a timely manner and all marketing deadlines are met.
Consistently monitors the results of marketing programs and participates in analytical discussions to make sound decisions based upon those results.
Works with corporate marketing and/or surrounding advertising or media regarding local marketing strategies.
Interfaces with agencies, divisional and corporate marketing regarding local marketing strategies.
Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication, while maintaining or increasing EOS/SFS metrics
Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation and analysis. Make changes if necessary to achieve end result.
Management accountability for all team members for day-to-day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation.
Supports all operating departments and marketing functions to ensure needs are met in a timely manner and all marketing deadlines are met internally.
Manages and ensures appropriate level of internal and external departmental communication of all marketing activity.
Allocates resources to areas that create value and service to our guests and to Harrah’s.
Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
Presents oneself as a credit to the Company and encourages others to do the same.
Managing monthly quarterly and yearly financials
Performs all other related and compatible duties as assigned.

WHAT YOU WILL NEED

Must be 19 years of age or older
Proficient in English verbal and written
Proficient with iOS devices

Experience in the gaming industry preferred, with at least three years managerial or supervisory experience in Marketing
College degree in Marketing or Advertisement field is preferred.
Must possess excellent communication skills, particularly those skills needed to resolve complaints from dissatisfied and upset guests and to effectively lead, motivate and develop a diverse workforce.
Must be able to manage multiple objectives and tasks simultaneously and continually assess and re-set priorities.
Must be able to get along with co-workers and work well as an inspirational team leader.
Must present a well-groomed, professional appearance.
Must be able to work any day of the week and any shift to include holidays.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Ability to communicate across all levels of the organization and within the sales process.
Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English.
Ability to think independently in making decisions to maximize customer service experience and program profitability.
Ability to effectively manage time and perform multiple tasks simultaneously.
Must be a self-starter and motivator and capable of working at times without constant direction.
Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
Excellent interpersonal skills and organizational ability.
Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook.
Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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