Marketing & Provider Relations Specialist

About Westlake Pharmacy
Westlake Pharmacy is an independent pharmacy focused on personalized patient care, high-quality compounding, and innovative healthcare services. We are committed to exceptional customer service, trusted quality, continuous improvement, and meaningful provider relationships that improve patient outcomes.

Our services include:

• Non-sterile and sterile compounding
• Weight loss and hormone therapy programs
• Expanding clinical and wellness services

As we continue to grow and transition into a new facility, we are seeking team members who are motivated, professional, relationship-driven, and excited to help expand the impact of an innovative independent pharmacy.

Position Overview
Westlake Pharmacy is seeking a motivated, relationship-driven Marketing & Provider Relations Specialist to help grow awareness and utilization of our pharmacy and compounding services throughout Utah and surrounding markets.

This is a front-line field sales and relationship management role requiring regular in-person visits with providers, clinics, and healthcare organizations. The ideal candidate enjoys building relationships face-to-face, developing new business opportunities, and helping grow a fast-moving independent pharmacy and compounding practice.

This position will play a major role in supporting:

• Compounding pharmacy growth
• Provider relationship development
• Weight loss and hormone clinic expansion
• New product and service launches
• Community outreach and brand awareness
• The transition and promotion of our new pharmacy location

This role offers independence, variety, and the opportunity to directly contribute to the continued growth of an innovative independent pharmacy.

Compensation

• Base salary up + performance-based commission opportunities after generating $100,000 in new business revenue for the company.
• Additional incentives may be available based on growth, provider retention, and relationship development
• Approved travel and business expenses reimbursed in accordance with company policy

Primary Responsibilities
Provider & Clinic Relationship Development

• Travel throughout assigned territories conducting in-person provider visits
• Build and maintain strong relationships with physicians, nurse practitioners, physician assistants, clinics, and healthcare organizations
• Serve as a professional and responsive point of contact for providers and office staff
• Help improve provider satisfaction, retention, and engagement
• Coordinate provider lunches, educational visits, and networking opportunities

Sales & Business Development

• Prospect and develop new provider and clinic relationships
• Identify opportunities to grow prescription volume and pharmacy utilization
• Assist with launching and promoting new compounded products and pharmacy services
• Present pharmacy capabilities, service offerings, and workflow advantages to providers
• Maintain and manage a pipeline of growth opportunities and follow-up activities

Marketing & Brand Development

• Support social media, outreach, and marketing initiatives
• Assist with patient-facing and provider-facing marketing materials
• Help create awareness surrounding the pharmacy relocation and expansion
• Participate in conferences, events, sponsorships, and community engagement opportunities
• Help maintain a professional and consistent brand image

Documentation & Reporting

• Maintain detailed CRM documentation of provider interactions, opportunities, and follow-up activities
• Provide regular reporting on sales activity, provider engagement, and territory growth
• Communicate provider feedback internally to pharmacy leadership and operational teams
• Track marketing and business development efforts to help measure growth initiatives

Compliance & Professionalism

• Maintain familiarity with applicable pharmacy marketing regulations and compliance standards
• Avoid inappropriate medical, efficacy, or regulatory claims
• Represent the company professionally at all times
• Protect confidential patient and business information

Qualifications

• 1–2+ years of outside or field sales experience preferred
• Strong relationship-building and communication skills
• Comfortable with regular in-person provider interaction and local travel
• Self-motivated, organized, and capable of working independently
• Strong presentation and follow-through skills
• Experience in healthcare, pharmacy, medical sales, or marketing preferred
• Knowledge of compounding pharmacy services preferred
• CRM and Microsoft Office experience preferred
• Pharmacy technician license preferred
• Bachelor’s degree in marketing, business, healthcare, communications, or related field preferred
• Must reside in Utah

Preferred Characteristics

• Entrepreneurial mindset with strong initiative
• Professional appearance and demeanor
• Strong accountability and time management
• Ability to communicate effectively with both clinical and non-clinical individuals
• Comfortable working in a fast-paced, growth-oriented environment
• Problem solver with strong interpersonal skills and follow-through

Position Expectations
This role involves significant face-to-face interaction and local travel throughout Utah. Applicants seeking fully remote or work-from-home positions may not be a good fit for this role.

The Marketing & Provider Relations Specialist is expected to:

• Build long-term provider relationships
• Accurately document provider interactions and growth opportunities
• Work collaboratively with pharmacy leadership and staff
• Represent company values with integrity and professionalism
• Contribute to long-term business growth and provider satisfaction