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Marketing & Social Media Specialist

Company Overview:
At Citadel, we possess the skills and expertise to tackle a wide range of commercial projects, paired with deep appreciation for culture and values. Recognizing that each project is unique, we adopt a customized approach by understanding our clients, their values and their goals. We believe that maintaining a positive and enthusiastic attitude is crucial for success. Whether managing a major commercial project or engaging without team, we consistently bring a high energy and commitment.
Job Overview:
The Marketing & Social Media Specialist will be responsible for elevating our brand presence across all digital and traditional channels. The ideal candidate is a creative self-starter with a passion for storytelling, a sharp eye for design and the analytical mindset to drive measurable results through well-crafted campaigns and compelling content.
Key Responsibilities:

Social Media Management
  • Manage and grow the company's presence across all social media platforms including Instagram, Facebook, LinkedIn, X (Twitter), TikTok, and YouTube.
  • Develop, schedule, and publish daily/weekly content aligned with brand voice and marketing calendar.
  • Monitor and respond to comments, messages, and community engagement in a timely manner.
  • Track platform analytics and produce regular performance reports with insights and recommendations.
  • Stay current on social media trends, algorithm updates, and platform features to maximize reach and engagement.

Content Creation & Capture
  • Capture high-quality photo and video content at company events, product launches, and day-to-day operations.
  • Edit and produce polished visual assets including images, short-form videos, reels, and stories.
  • Write compelling copy for social posts, email campaigns, website pages, and promotional materials.
  • Maintain a content library and ensure brand assets are organized, updated, and accessible.
Marketing Campaigns
  • Plan, execute, and manage integrated marketing campaigns across digital and print channels.
  • Coordinate paid advertising efforts (Google Ads, Meta Ads, etc.) including audience targeting, budgeting, and performance optimization.
  • Collaborate with internal teams and external vendors to ensure campaign materials are delivered on time and on brand.
  • Analyze campaign results and provide actionable reporting to stakeholders.

Presentations & Marketing Materials
  • Design and produce professional presentations for internal meetings, client pitches, and trade shows.
  • Create branded marketing collateral including brochures, flyers, banners, email templates, and signage.
  • Ensure all materials adhere to brand standards and effectively communicate key messages.

Brand & Strategy
  • Support the development and execution of the overall marketing and brand strategy.
  • Conduct competitive research and market analysis to identify trends and opportunities.
  • Manage company website updates and ensure content is current, accurate, and SEO-optimized.
  • Assist in planning and coordinating company events, trade shows, and promotional activations.

Email Marketing & CRM
  • Build and manage email marketing lists and campaigns using platforms such as Mailchimp, HubSpot, or similar tools.
  • Design email templates and write engaging content that drives open rates, clicks, and conversions.
  • Maintain and update CRM records in collaboration with the sales team.

Qualifications:
  • Experience:
  • Communications, Graphic Design, Journalism, or a related field preferred.
  • 2-4 years of hands-on experience in a marketing, social media, or content creation role.
  • Proven track record of managing social media accounts and executing success.
  • Portfolio of marketing materials, content, and/or campaigns required.
  • Skills & Competencies:
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) and/or Canva.
  • Experience with social media management platforms.
  • Strong copywriting and editing skills with excellent command of grammar and brand voice.
  • Photography and videography skills; familiarity with on-camera equipment and lighting preferred.
  • Knowledge of SEO best practices and web content management.
  • Experience with email marketing platforms and basic CRM functionality.
  • Proficiency in Microsoft Office Suite and/or Google Workspace.
  • Familiarity with digital advertising platforms.
  • Strong organizational skills and ability to manage multiple projects simultaneously under deadlines.
  • Analytical mindset with the ability to interpret data and translate it into actionable insights.

Flexible work from home options available.

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