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Marketing & Workforce Coordinator
Position: Marketing & Workforce Coordinator
FLSA Status: Non-Exempt
Reports to: Operations Director
Hours: 40 hours, split between two related organizations
Workforce Coordinator 20 hours - St. Charles One Stop Operator Support- (A LifeSkills Connection Government Contract)
Marketing Coordinator 20 hours - Q4 Solutions (A LifeSkills Connection Subsidiary)
Work Location: In-person - includes required on‑site presence at the St. Charles Job Center and at Q4 Solutions offices located in Clayton, MO.
Position Description: The Marketing & Workforce Operations Coordinator is responsible for supporting both Q4 Solutions (subsidiary of LifeSkills Connections Inc.) marketing and communication initiatives and the operational coordination of the St. Charles One‑Stop Workforce Center (LifeSkills Connection, Inc. government contract.) This position integrates external B2B marketing functions with internal workforce system support to promote organizational visibility, strengthen partner relationships, improve customer experience, and ensure the seamless delivery of services.
Essential Duties and Responsibilities
Marketing & Communications (Approx. 50%)
- Manage and maintain the marketing database and CRM software
- Create, edit, and update marketing content including social media, newsletters, promotional materials, and website content
- Support the creation and proof of presentations and sales documents
- Monitor and manage organizational social media accounts
- Execute outbound marketing campaigns and track lead generation
- Support event planning and marketing-related activities
Workforce Operations & One‑Stop Coordination (Approx. 50%)
- Maintain full physical presence on‑site at the St. Charles Job Center
- Develop collaborative relationships with One‑Stop partner staff
- Coordinate communication with core and required partners
- Evaluate customer satisfaction data and recommend improvements
- Develop and facilitate training for team members and partners
- Support WDB requirements outlined in the MOU
- Oversee referral processes and support strategies to increase co‑enrollments
- Implement strategies to improve information sharing and reduce technological barriers
- Support One‑Stop certification and continuous improvement processes
- Track data, improve communication, and submit required reports
- Assist with front‑desk support, customer navigation of MOJobs, resume support, and workshops
This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
SKILLS AND QUALIFICATIONS:
- Exceptional verbal and written communication skills, as well as the ability to edit and proof copy
- Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel
- Detail oriented with a strong eye for accuracy and consistency
- Ability to collaborate and work effectively in cross-functional teams
- Strong organizational and project management skills
- Self-motivated with the ability to prioritize tasks and meet deadlines
- Adaptability in a fast- changing environment
- Excellent interpersonal and networking skills
- Strong analytical and organizational skills
- Experience working with diverse constituents, teams, and colleagues
- Ability to work independently and as part of a team
- A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection Inc.
- Able to take ownership and drive activities to completion
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in marketing, communications, human services, psychology, counseling, workforce development, education, social science, human resources, or related field, OR equivalent experience
- Minimum 3 years of experience in marketing, communications, workforce development, or program coordination preferred
- Working knowledge of Workforce Investment Opportunity Act (WIAO) legislation and regulations and strong business knowledge of customer service best practices and performance management techniques is preferred
- Experience in training and coaching/mentoring strongly preferred
- Experience in government contracting a plus
- Experience with multi-industry business mix a plus
- Experience with social media and marketing platforms
- Understanding of marketing content, strategies and campaigns
- Knowledge of sales principles and practices
LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.
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